Overall a lovely hotel, not as quite as nice as other banyan tree hotels we have visited The location is pretty central, we stayed for 3 nights here, that was enough for us for Bangkok, it’s quite a busy city and is hard to get around by taxi so a tic tic is the quickest option, We would certainly stay in this hotel if it was in a different city, breakfast was very very good, The roof top bar was a nice experience with the staff really looking after us, the pool isn’t too big but good to cool off, if you want to swim laps get to the pool before 9am, There is a golf course near by but not sure how to go about getting a game or green fees,,,,,,,, Miixed Feelings - Friendly and Pleasant Staff but a number of issues for a Five Star, PedroNastro Couples - 21/06/2019 TripAdvisor review. With best regards, Nopparat Aumpa General Manager, Dear Passenger34449007111, Thank you for choosing our hospitality for your recent stay in Banyan Tree Bangkok and for reviewing your experience. All of the staff from the gym to the concierge were top notch. No customized service even for platinum customers. By: Service is very slow. It seem the hotel are trying hard in cost reduction to survive include: - Reduce hotel staff. You can rest assure that we are taking your feedback seriously and English refresher training will be conducted to enhance our associates communication skills. With best regards, Nopparat Aumpa General Manager, Dear Valued Guest, The team at Banyan Tree Bangkok would like to thank you for staying at the hotel recently and also for reviewing our hotel. Free shuttle is available daily. There are many embassies in the Sathorn … We do hope that you will consider staying with us on your next visit so that we can show you the true Banyan Tree service. Very slow and not welcoming reception. In regards to your Accor Plus Membership, I would like to sincerely apologize for the inconvenience this has caused you. Finest Japanese cuisine and large sake and shochu selection. Lastly there was a 60% off sale in the spa gift shop so everyone is getting beautiful Banyan Tree gifts for Christmas! The arched ceiling of this indoor bar is covered in a canopy of lights, mimicking a starry night. Rest assured that this will be shared with the team for their recognition. Serenity Club takes your stay to new heights offering stunning views of the Bangkok … We finally checked out after 1 night and went to SO Sofitel, 100m further away. View deals for Banyan Tree Bangkok, including fully refundable rates with free cancellation. Service is bad. One of the best Banyan Tree properties on one of the best Thai oases. With Best Wishes, Nopparat Aumpa General Manager, Dear PedroNastro, Thank you for choosing our hospitality for your recent stay in Banyan Tree Bangkok and for reviewing your experience. Response from Banyan Tree Bangkok, General Manager at Banyan Tree Bangkok Responded 2 weeks ago Dear Pheeraphong H, Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Also thank you for taking the time to review on your recent stay. The pool area was fine but small, it was not overly populated during our stay. It features a swimming pool of 10 feet x 82 ft, a stylish, roof-top restaurant and bar, a spa and 7 dining options. With every modern amenity and facility you can desire, including the award-winning Banyan Tree Sp a and 24-hour business centre, the resort is a hushed sanctuary offering you the gift of rejuvenation even as you escape from the bustle of fast-paced city living.. Banyan Tree Bangkok is conveniently located in the Sathon/Silom area. Non smoker provided smoking room. Tuesday October 6 2020, After a one-hour fantastic flight by Bangkok Airway to Samui International Airport, guests are taken to t. Each of its 88 roomy villas are nestled among palm trees and far apart from one another, assuring that, if you wish, you won’t have to see anyone else but your party for the entirety of your stay. First of all, I would like to sincerely apologize if we have fallen short of meeting your expectations during your stay in the hotel. Everyting is bad. Chúng tôi sử dụng … We usually stay in the Banyan Tree resorts but opted for this big city hotel and far from disappoint it really did exceed all expectations. Submit. It features a stylish, roof-top restaurant and bar, a spa with pool and 7 dining options. The service and quality was absolutely fantastic, the views from the bedroom were staggering and the Moon bar is breathtaking to say the least. This was much much better (and better value for money). We use cookies to help us offer you the best online … Regarding your feedback about the Accor Le Club benefits, I am sorry if you felt that the benefits you have received are insufficient. We will share this feedback with the team and look at these aspects of service which we fell short to improve in the future. The downstairs entertainment area comes complete with a … Free shuttle is available daily. They know how to take care of guests. Very disappointing however the food was superb! I can assure you that our team still strives to provide the high quality and luxury service that we have always been known for. We look forward to an opportunity to be of service to you again and prove that we are worthy of your kind patronage. English is bad. At the same time, it’s actually fun! But the quality of the reception service was a bit poor. The team and I look forward to having you back in a not too distant future. Excellent breakfast and nice gym & pool Very near to Metro station the helps a lot to move around BKK in pick hours. I have already shared your feedback to our team and they will conduct the necessary refresher training to ensure everyone is properly informed of the membership. EnricoM1095 Business - 24/06/2018 TripAdvisor review. But equally, we thank you for sharing the areas that you feel can be improved. My team and I look forward to having you as our guest at Banyan Tree Bangkok.. Banyan Tree Bangkok is located on South Sathon Road in the city's central business district and lies just 40 minutes from Suvarnabhumi International Airport. We have also noted your feedback regarding our breakfast and I will share this with the culinary team to identify our areas of improvement. We are very happy to learn that your stay was a pleasant one, and thank you very much for sharing such gracious comments; it gives us energy to continue the legendary service. I guess it also depends on the guest, room has a smoking smell... infoB7375QY Couples - 20/12/2019 TripAdvisor review. With best regards, Nopparat Aumpa General Manager, Dear Enrico M, Thank you for choosing the hospitality of Banyan Tree Bangkok, and for taking the time to write a review about your recent experience. The entire experience will definitely relax and loosen up your tight muscles. Thank you for your constructive comments and I would like to sincerely apologize for falling short of your expectations. If you have time, I would be grateful if you could elaborate further on your experiences by emailing me at Bangkok@banyantree.com so I can personally look into this and implement the necessary actions. Banyan Tree Bangkok is conveniently located in the Sathon/Silom area. WiFi and parking are free, and this hotel … How fancy is that? An email is sent to guests prior to arrival so that they are aware of the changes. We love Banyan Tree hotels and the whole brand ethos. Again, thank you for sharing your experience and thank you also for your patronage of Banyan Tree Bangkok. Looking for comfortable rooms and suites in Bangkok, Banyan Tree Bangkok is the best place to stay while traveling in Bangkok. The good side was a the pleasant and hospitable staff in the Club lounge, restaurants and elsewhere. We look forward to an opportunity to be of service to you again and prove that we are worthy of your kind patronage. Check in staff, taxi service staff are terrible. And there are indeed many places to explore at the resort. This all-day international restaurant offers full a la carte menu and buffet representing the best of the world's cuisines. Room type:Horizon River View Room Stay nights:2 nights # of people:1 person. We will share this feedback with the team and look at these aspects of service which we fell short to improve in the future. Contemporary Thai cuisine in an eclectic dining atmosphere with panoramic views of Bangkok. 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