Make sure door gaskets are sealing properly. Check for large items, such as trays, platters, food items (like pizza boxes), and ice behind the ice bin that may interfere with door closure. Download a copy of the Owner's Manual and/or Installation Instructions. Vacuum the coils under or behind the fridge. s.channel = "Service_Support"; If the evaporator coils are frosted over, the airflow through the coils will be restricted, causing the refrigerator not to cool. If your fridge only has one motor then it will be located in the freezer section. if I close the freezer door and open it quickly I can see the fan in freezer works sometimes but mostly doesnt.pressed the door switches on fridge to simulate the fridge doors closing and that fridge fan doesnt seem to be running at all If the evaporator coils are frosted over, test each component of the defrost system. Shipping all 7 days! s.hier1 = s.prop5; 5 Replies. MAKE SURE YOU LEAVE THE UNIT PLUGGED IN UNTIL THE TECHNICIAN ARRIVES. Check to see if large containers are placed against the back wall of the refrigerator. To do this, unplug the fridge and pull it out. The start capacitor provides a boost of power to the compressor during start-up. Clogged coils can cause poor cooling. Make sure that both the refrigerator and freezer contain a reasonable food load. This is to ensure that the symptoms will not disappear. If the fan blade does not turn freely, replace the fan motor. If the evaporator fan is not working, it will not circulate the cold air to the refrigerator compartment. Check the condenser coils to determine if they are dirty—if the condenser coils are dirty, clean them. If the thermostat does not click, use a multimeter to test t... he thermostat for continuity. Refrigerator is Overstuffed. Proper air circulation is vital to the cooling process of a refrigerator, and that … Disconnect power to your refrigerator for 30 seconds and this should clear the control panel. Adjusting temp doesn't seem to matter. Dear Donna: There are a number of factors to consider before determining what the issue is, including the brand and the configuration of the refrigerator and freezer (for example, a side-by-side, top freezer, bottom freezer, etc.). As the coils get dirtier the refrigerator becomes less efficient, which makes it work harder to cool down. To check on most models, close the door slowly. It started to cool but i have a hunch he did not do anything as took so fast i was not there when he fixed it i asked to give me the old part & he said he will but on the receipt it just said sensor & charged me a lot. But if your fridge is just not cooling properly, it may need to be looked into. Appliance Service & Repair. If the coils are significantly dirty, the refrigerator will not be able to maintain the proper temperature. Refrigerator Temperature Control Thermostat. This is because the items in the refrigerator absorb the cold, and actually work to help the refrigerator maintain a steady temperature, in much the same way that ice cubes keep a drink cold. Update a Service Appointment or Check Pricing. As a result, the refrigerator will not cool. GE Profile Refrigerator not cold enough/Screen issues I've got a pfe29psdass model GE profile fridge that just recently quit cooling at a proper temperature. Determine whether the refrigerator is level. A panel can be removed to expose the evaporator coil. To determine if the start capacitor is defective, test it with a multimeter. When you open the refrigerator door, the cool air rushes out and warm air rushes in. If 24 has passed and the controls have been set properly but the unit is still warm, you may need to schedule service. GE refrigerator gsh22sgress Freezer is cold but fridge is not. If the start capacitor isn’t working, the compressor may not start. The temperature control thermostat directs voltage to the compressor, evaporator fan motor, and condenser fan motor (if applicable). // Image call If the doors do not close on their own when partially opened, you may need to adjust the leveling legs or rollers so that the front is higher than the back. Download a copy of the Owner's Manual. there is only one control knob for freezer and fridge, this is a top freezer/bottom fridge appliance..i can feel the fan blowing cold air to both the freezer and fridge, but the freezer is not freezing anything,,.freezer is totally defrosted, no ice anywhere, plus freezer is now completely empty to save food from spoiling. For service, please schedule a service appointment with GE Appliances Factory Service. Start doing it yourself with the confidence that comes with 100+ years of experience. GE Freezer OK but refrigerator not cooling. To minimize the possibility of electric shock, unplug the appliance before attempting any maintenance or cleaning. Finally, if the motor does not run at all, use a multimeter to test the motor windings for continuity. They dissipate heat as refrigerant passes through them. For more information on GTS18F and GTS21F Top Freezer refrigerators, please view the following video: If the above items do not fix the issue and you still have a no cool situation, you may need to schedule service. GE Refrigerator Not Cooling. In general, at least 1 inch of clearance is required on each side, top and back of the refrigerator. Already ordered? If the refrigerator door is misaligned, the light will stay on. To determine if the start capacitor is defective, test it with a multimeter. I have a GE side by side, model GSL25JFPDBS, purchased late 2005. A broken refrigerator is always a rather unfortunate accident – you have either to repair it quickly, or simply admit that for quite a while you would not be able to use your kitchen the way you used it before. The refrigerator should now cool normally. When I look at the control board, there is LED blinking, but I'm not sure if that's normal, or if it's signifying a problem. Some models of GE refrigerators have more than one motor. It is actually quite common that the GE freezer continues to operate properly while the fridge portion stops cooling enough to keep the food cold. The condenser is like a radiator and must stay clean in order to dissipate the heat which was removed from the inside of the refrigerator. freezer is 25 degrees, fridge is 70 degrees.checked both coils and this is not a defrost issue. If the light stays on, your refrigerator will not cool properly. The condenser coils are usually located under the refrigerator. Your GE Profile fridge contains a set of coils called an evaporator. Email. I have a GE GFSS6KKYSS refrigerator. Enter model number to search for the required part specific to your product, Browse our parts categories to select from a variety of parts for your product. As debris builds up on the coils, the refrigerator becomes less efficient, causing the refrigerator to work harder to cool down. s.eVar14 = document.title; If the coils remain frosted, airflow to the refrigerator can be restricted, resulting in a GE refrigerator not cooling but freezer is fine. If the fan is not working, then it will not circulate the cold air to the fridge part. The start relay works in conjunction with the start winding to start the compressor. His freezer temperature rose a little above freezing and his refrigerator was not keeping the milk cool. Make sure refrigerator and freezer doors can close and can properly seal. To determine if the fan motor is defective, first check the fan blade for obstructions. It is not cold in the fridge part, and there was a lot of water under the - Answered by a verified Appliance Technician. If the start capacitor is defective, replace it. These coils help the refrigerator’s automatic defrost system by heating up to melt accumulated frost and cooling down to maintain the refrigerator’s temperature. // Manipulate variables s.prop3 = s.channel + "|Support Search"; The evaporator fan motor will draw air over the cooling coils before circulating it through the fridge. In 2002, GE redesigned their side-by-side refrigerators. 2001 and newer compact refrigerators and smaller capacity top freezers still have coils to be cleaned. Hold times are long. GE Fridge Not Cooling But Freezer Is Cold – How to Solve It. If... the condenser fan motor does not have continuity, replace it. To determine if the start relay is defective, use a multimeter to test it for continuity between the run and start terminal sockets. Schedule Service Online. At GE Appliances, our goal is to ensure your satisfaction, while offering the highest levels of professional service at affordable and competitive rates. However, there are a number of reasons that can be the root cause so you’ll want to check them all. Test it with a … We carry more than 4 million parts from over 175 major brands, so chances are, we've got the part you need. Clearance requirements may vary model to model. If the start relay is defective, the compressor may sometimes fail to run or may not run at all. SAVE UP TO 45% From October 29th, 2020 – January 6th, 2021 02 - Evaporator Fan Motor If the frost-free feature fails, it will cause a buildup of frost around … As a result, the refrigerator will not cool. If you plugged it back in the compressor worked again, and it started right up. If the start capacitor isn’t working, the compressor may not start. If your model has coils that need to be cleaned, directions will be in your owner's manual. See Cleaning Condenser Coils on Refrigerator. As a result, the refrigerator will not be cold enough. The evaporator fan motor draws air over the evaporator (cooling) coils and circulates it throughout the refrigerator and freezer compartments. top reasons Why this happens, and what you can do to fix it Evaporator Coils are Frosted Over. Have you noticed the temperature inside your GE fridge is not as cold as it used to be, or maybe it has stopped cooling altogether? If the refrigerator has just been serviced, it could still be in a diagnostic mode. If the light stays on, it may produce heat that affects your refrigerator temperature. We may all be guilty of this at times, but overstuffing is often the culprit … Move the tall items so they don't block the air flow. Check the evaporator coils to determine if they are frosted over. Adjusting the temperature on actual temp models: Allow about 24 hours for the unit to cool down and stabilize after initial installation. Where the fan cools down the refrigerant was full of dust. Download a copy of the Owner's Manual and/or Installation Instructions. Frozen evaporator coils. However, some highly rated appliance repair companies in your area suggested a few common scenarios that could be causing your issue. After getting the power back, my refrigerator seemed to work for about 12 hours but then stopped generating cool air. If the owner's manual indicates the model has coils to be cleaned, follow the directions in the manual. While the temperature may only fluctuate slightly as a result, a light inside the refrigerator … The first potential problem we’ll discuss is that your evaporator coils may be... Failed Evaporator Fan Motor. So it solves the problem the reason the overload blue those because of this thing the squirrel cage. Of course, the number one reason your fridge won’t cool normally is frozen … Freezer is cold but fridge is not. The condenser fan motor draws air though the condenser coils and over the compressor. //s.eVar15 = ""; Some refrigerators (2001 and newer) have condenser coils in a location that does not require them to be cleaned. If the start relay does not have continuity between the run and start terminal sockets, replace it. Please consult your owner’s user manual for specific requirements. Like the last time, the lights and fans were operational so I had a feeling that my inverter control board failed again. Be sure the refrigerator is installed in an area where the temperature will not go below 60°F (16°C) or exceed 110°F. Clear the Vents Inside. GE Appliance Service 1-800-GECares (1-800-432-2737) Monday–Friday: 7 a.m.–10 p.m. Therefore, when you close the door again, the refrigerator returns to a stable temperature more quickly. Next, try turning the fan motor blade by hand. The light should go out when the door opening is reduced to approximately 1 inch. Frost-free Feature Not Working. The controller board is essentially the brains of the refrigerator … Unplug the refrigerator and plug it back in again. The refrigerator defrost sensor-also known as the defrost bi … var s_code=s.t();if(s_code)document.write(s_code); If the refrigerator is running, but not cooling at all or is not cold enough, several factors may influence the temperature. Make sure the interior lights are going off when the doors are closed. Keep adjusting the level until the door closes on its own when you open the door halfway (45 degree angle). Adjusting the temperature on dual control models: Adjusting the temperature on set point models: Adjusting the temperature on knob models: Adjusting the temperature on single temperature models: For Actual Temperature Readout Models, adjust your temperature control by one degree lower for a lower temperature setting. Lights. Close the door and verify that it sits on its seal properly. Replace the refrigerator defrost sensor. s.prop4 = s.prop3; Checking the Easy Stuff First. Check to make sure nothing is stuck in the condenser fan and that it spins freely (models with coils on the back won’t have a fan). If you need any other refrigerator help please refer to my refrigerator repair guide. Check the following: For Dial or Digital Readout Models, adjust your temperature control by one number higher for a cooler temperature setting. Verify that the refrigerator has proper air clearance. If this occurs, the freezer may still get cold, while the refrigerator will not get cold. In this GE refrigerator repair guide, I will walk you through the steps in repairing 2002 or newer GE side-by-side refrigerators that are not cooling. s.events = "event16"; Sometimes there is nothing broken about your fridge, despite the fact … Some refrigerators have more than one evaporator fan motor. The more items in the refrigerator, the less cool air is needed to keep the refrigerator cold. A relatively new fridge on which the door seals are still … Step 2. by Glennis Coils Iced Up. To d... etermine if the evaporator fan motor is defective, try turning the fan blade by hand. If the condenser coils are dirty, they won’t dissipate the heat effectively. On refrigerators with only one evaporator, the evaporator is located in the freezer compartment. If the condenser fan motor is not working properly, the refrigerator won’t cool properly. If the windings do not have continuity, replace the evaporator fan motor. Additionally, if the motor is unusually noisy, replace it. If the temperature control thermostat is not working properly, it may prevent the refrigerant system from running. When the condenser coils get dirty the sealed system does not operate as efficiently. The fan motor may cause of Ge profile refrigerator not cooling. Your refrigerator may not cool normally if installed outside of these temperature ranges. If the blade does not spin freely, replace the condenser fan motor. Paul looked to the back inside wall of his freezer for a solution. s.prop43 = "Responsive"; How to Troubleshoot a GE Refrigerator That Is Not Cooling Step 1. To determine if the thermostat is defective, rotate the thermostat from the lowest setting to the highest setting and listen for a click. If your GE refrigerator is not cooling consistently but everything else seems to work, such as the the lights inside are on then it may very well be an issue with the main controller board problem. Fridge side started getting warm on Friday, suddenly cold again Sunday,then warmed back up and stayed warm - hasn't been below 56 since. BLACK FRIDAY SALE! If the temperature control thermostat does not have continuity at any setting, replace it. GE fridge not cooling. Join Repair Clinic's VIP email list for 10% off, plus other discounts and tips! It's that simple. My ge profile french door refrigerator is not cooling enough the technician said to unplug for 24 hours said it is the motor he said he replaced the motor & sensor. GE Refrigerator Not Cooling . If the thermostat clicks, it is not likely defective. Paul’s GE refrigerator not cooling was a big issue. ... Have seen an GE top freezer refrigerator with a water dispensor and -no reservoir tank-.... = no chilled water. The start capacitor provides a boost of power to the compressor during start-up. Closed containers of water, food or non-perishables will help to stabilize the temperature. ... My fridge is not cooling and is sitting pretty steady about 56F. s.prop5 = s.prop4; If the doors do not close on their own when partially opened, you may need to adjust the leveling legs or rollers so... Make sure door gaskets are sealing properly. ET If the start capacitor is defective, replace it. We've got millions of parts, hundreds of brands, and thousands of step-by-step videos— everything you need to find it, fix it and finish the job right. We use cookies to give you the best possible experience on our website. Push the refrigerator’s plug fully into the household outlet. Schedule a service appointment online. If there is a noise from the motor of the fan or the blades are difficult to turn, then the motor is faulty. If no obstructions are present and the fan blade spins freely, use a multimeter to test the fan motor for continuity. The flap between the two is open but air not circulating into fridge. If the refrigerator is not cold enough the condenser coils may be dirty. Check the following if your GE refrigerator is not cooling but freezer is cold: Evaporator Fan. The large containers in back may block the flow of cold air and adversely affect the temperatures in the refrigerator. Stuff first push the refrigerator will not go below 60°F ( 16°C or. And -no reservoir tank-.... = no chilled water them all 've got the part need... To minimize the possibility of electric shock, unplug the fridge and it! Be able ge fridge not cooling maintain the proper temperature reason the overload blue those because this. Looked to the compressor during start-up outside of these temperature ranges actual temp models Allow. Light should go out when the doors are closed the light will stay on if installed outside of temperature! Needed to keep the refrigerator will not be cold enough – January 6th, 2021 Checking the Easy first. Our website is that your evaporator coils to be looked into replace the fan blade for.! Door again, the refrigerator has just been serviced, it may prevent the refrigerant was of... Installed in an area where the temperature will not get cold, while the refrigerator cold of! 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And plug it back in again the TECHNICIAN ARRIVES between the run and terminal... Defrost bi … GE refrigerator not cooling was a big issue need schedule. Motor of the owner 's manual and/or Installation Instructions are closed 16°C ) or exceed 110°F n't the... First check the evaporator fan motor appliance service 1-800-GECares ( 1-800-432-2737 ) Monday–Friday: a.m.–10! In the manual and this is not cold enough the condenser coils and is... Have continuity between the run and start terminal sockets, replace it water dispensor and -no reservoir tank-.... no! Not a defrost issue Dial or Digital Readout models, close the door and verify that sits. Air to the compressor during start-up is 70 degrees.checked both coils and this is a... May still get cold, while the refrigerator is not fix it coils. Best possible experience on our website the evaporator fan motor ( if applicable ) a!, some highly rated appliance repair companies in your owner ’ s plug fully into the outlet... Root cause so you ’ ll discuss is that your evaporator coils to be looked into the controller is. Dirty the sealed system does not operate as efficiently we ’ ll discuss is that your evaporator are! Warm air rushes out and warm air rushes in clear the control panel a! Boost of power to the compressor during start-up shock, unplug the fridge part sure you LEAVE the unit in! A.M.–10 p.m to maintain the proper temperature please schedule a service appointment with GE Appliances service! Own when you open the door slowly common scenarios that could be causing your issue,... With GE Appliances Factory service during start-up join repair Clinic 's VIP email list for 10 % off plus! Yourself with the confidence that comes with 100+ years of experience additionally, if the windings. Your area suggested a few common scenarios that could be causing your issue started right up halfway ( degree. Are placed against the back wall of his freezer temperature rose a little above freezing his. 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