Shun Sora 6 Piece Set Specifications 1. Tip #4: Include a copy of your completed Warranty/Service Form (and keep a copy for yourself). We are experts in cutlery, kitchen knives and cookware. We are experts in kitchen knives & cookware. JavaScript seems to be disabled in your browser. From this page, you can learn about our warranties and request warranty evaluation. Be sure to include the $5 Return Shipping and Processing Fee for the first knife, plus $2 for each additional knife. Thank you for supporting our authorized retailers. It is a globally popular brand because of the quality of its knives. Shun, you’ll learn how both company’s kitchen knives compare in terms of materials, design, sharpness, warranty, price, and much more. WALK-IN WARRANTY TEMPORARILY CLOSED. Double bevel grind 4. The VG-Max steel is hardened to 60-61 on the Rockwell Hardness Scale. Our 90-Day Warranty protects you against original manufacturing defects, but not natural wear. They’ll also repair microchips, nicks, and light rust. You will re required to provide your credit card details for the postage costs. WALK-IN WARRANTY TEMPORARILY CLOSED. We’ve received packages with blade tips that have pierced the cardboard box and boxes with great jumbles of knives just rattling around inside, cutting into each other. Oriental knives, especially Japanese knives, have an edge grind of 17*. Shun will sharpen your knives for free, at any point, as many times as you need. Kai Electric Sharpener 1-Year Limited Warranty, Information for Customers Outside USA/Canada/Mexico. Under this warranty, Kai USA Ltd. will repair or replace any product we find to be defective in We know that finding the best of Shun knives to suit your needs is not always easy and that is why we’ve created a series of reviews to help you out. Ship via a carrier with a tracking service. Kai USA Ltd. cannot be responsible for your item/s unless we have confirmation that your package was delivered to us. All boxes sent in with warranty shipments will be recycled. Download to your desktop, and print a copy of the form and include it with the items you are sending for service. Packing Your Knives: Some of the packages that show up in our Warranty … While each knife still takes at least 100 handcrafted steps to complete, the materials Shun uses are among the most advanced in the industry. Don't let that happen to your package. Known as the master chef's knife in Japan. Let us know whether any of these items have sentimental value. We guarantee our knives against manufacturing defects in material and construction and to perform as advertised when properly used and maintained. The Shun Premier knives still take at least 100 handcrafting steps to complete; the materials Shun uses are among the most advanced in the industry. Please check this page for updates. However, be aware that we may not be able to However, we do encourage you to register your Shun. When shipping from Canada or Mexico, you must include our Warranty/Service Form (inside the package) AND the appropriate Customs Declaration Form required by US Customs and Border Protection (on the outside of the package). For the best experience on our site, be sure to turn on Javascript in your browser. The following scenarios and causes of damage are not covered under this warranty program: We encourage Canadian/Mexican customers to contact us via email prior to sending any items in for service. Items must be purchased at House of Knives, and be accompanied by proof of purchase. You’ll find the top brands as well as many exclusive items for your kitchen. If you wish to request free sharpening for your Shun knives, please click here. If you cut vegetables for salad or stir-fry, you will simply love using the Shun Premier Nakiri. The edge is still sharp, but the sharpest part isn’t making contact with the food. Information for non-USA/Canada/Mexico Customers. You may send multiple products with this single form; click “Add a Product” for additional space. With over 200 hours of testing and research of all the Shun knives on the market we are confident we have the right answer. Keep another copy of the form for your records. The classic line of knives aren't that bad and are made with VG10 and have a nice fit and finish, warranty and can even be resent back for free sharpening. Similar to the Shun Classic 6” chef’s knife, the cutting performance of this knife is top-notch due to the added vanadium. Some of them get really expensive, really fast, which I find ridiculous. Recently, I emailed Shun about the warranty and have been advised that I can send both knives in for inspection and if they decide the damage is to no fault of mine they will replace the knives. By the end, you’ll understand their similarities, differences, and what makes each brand special. The warranty covers manufacturing defects and only applies if you buy the knives through an authorized dealer, which includes Amazon. 95 Shun brand products sold by Kai USA Ltd. are backed by warranties against manufacturing defects. While fine European knives can require honing after each use, Shun's harder steel means you can hone just once a week or so, depending on your level of use. Social distancing guidelines will continue to be implemented to help ensure the health and safety of our employees. To ensure that you’re purchasing from an authorized retailer, please check our list of authorized distributors and dealers. Do not use knives for stabbing or piercing. Incredible quality all around. To make receiving service for your Shun products simpler, please return them to the authorized retailer from whom you originally purchased them. You can write your model number in the Reason for Service area below. As a result of this new workflow, turnaround times will likely be longer than usual. Canadian/Mexican customers: please include a flat fee of $15 for shipping and processing. Please be sure to enclose Shipping & Processing Fees via check, money order, or include your credit card information on the form. Shop for Shun Classic Knife Sets at Cutlery and More. Please use UPS, Fed-Ex, US Express Mail, or another carrier with tracking. If you are returning more than one knife, wrap each knife individually, and then wrap them all together so that they won't roll around in the box, possibly causing damage to the blades or handles. LEARN MORE ABOUT OUR COVID-19 RESPONSE. Any product we determine to be defective will be repaired or replaced solely at our discretion. We will retain the knife for 30 days from the date the voucher is issued. You can do that here. I asked my chef friend what brands to consider for my new set of knives. LEARN MORE ABOUT OUR COVID-19 RESPONSE. For all other brands affected by a warranty problem, customers must contact the manufacturer directly. See our recommended order deadline to receive packages before the holiday. We returned the knives to kw who sent them onto Shun - we have been without the knives for over 3weeks and cannot get Shun to return an email after 3 attempts. While fine European knives can require honing after each use, Shun's harder steel means you can hone just once a week or so, depending on your level of use. You don’t need to save the receipt, either—so there’s no problem if your knife was a gift. In addition to the provisions of this warranty, you may also have other rights that can vary by state. Also of note is that Shun Premier knives are flat ground, both the overall bevel of the knife body and the final edge as well. Kai Shun Premier The Shun Premier line calls to mind as the hand-forged knives of ancient Japan. YOU CAN WRITE YOUR MODEL NUMBER IN THE REASON FOR SERVICE AREA BELOW. Your carrier will help you decide on the correct form to use. To comply with the new e-Privacy directive, we need to ask for your consent to set the cookies. Shun knives are produced in a city called Seki City in Gifu, a central area of Japan with a dense history, famous for being the epicentre of Japanese sword over many centuries. Knives are extremely sharp tools and should only be used or handled with the utmost care and caution. To receive The service provides chip repair, sharpening for single and double-bevel knives, honing of serrated blades and kitchen shears, and rust removal. Return shipping fees apply for Shun sharpening and warranty services. In event that you believe their is a fault with your Shun knife it must be returned to us for inspection and assessment using the form above. Verbatim from the 2010 Shun Catalog: WARRANTY If you have a warranty concern, please DO NOT return your knife to the place of purchase. Comfortable handle 2. If you’re looking for the best Shun knives you are in the right place. Buy Shun Knives on Sale from Knifecenter.com - The Original and Largest Online Catalog of Cutlery Shun Cutlery - 1 to 30 of 115 results - Knife Center NOW: FREE EXPEDITED SHIPPING ORDERS > $150 Details The layered Damascus cladding supports the core and provides additional stain resistance. Buy Shun Knives at Teddingtons. Free Lifetime Sharpening. Fast delivery Australia-wide. PLEASE SHIP FOR SERVICE. He said Shun and one more and I saw Amazon had a good deal on Shun so I went with them and I couldn’t be happier. It is a combination of letters and numbers. Knives are intended to be used for cutting purposes only. Package the items safely. To comply with the new e-Privacy directive, we need to ask for your consent to set the cookies. PLEASE SHIP FOR SERVICE. such cases, at our discretion, we will issue a voucher for the original Manufacturer's Suggested Retail Price. manufacturing defects. also have other rights that can vary by state. We reserve the right to refuse any package or to charge you—the sender—for any duties incurred by us for wrongly declared or undeclared packages shipped to our warranty department. In addition to the provisions of this warranty, the owner may also have other rights that can vary by state. This warranty program covers manufacturer's defects only. You’ll find the top brands as well as many exclusive items for your kitchen. 10/10, 100/100, 1000/1000 etc However, our walk-in service is not open at this time. The store will not work correctly in the case when cookies are disabled. IMPORTANT: We cannot be responsible for damage to or loss of items that are not properly packaged and shipped. Due to the complexity and constantly changing nature of these laws and regulations, it is the responsibility of the buyer to investigate and comply with the laws and regulations that apply in his or her specific area. The Shun Combination Honing Steel has two surfaces: a smooth one for day-to-day honing, and a micro-ribbed one for weekly honing (depending on usage). Items must be purchased at House of Knives, and be accompanied by proof of purchase. But they're ground 50/50 (ie the same angle on each side) so beyond being more difficult to abrade vs more common knives there's really nothing different to worry about. The Shun Sora 8 Inch Chef’s knife is an excellent knife, and if you can pick one up on the lower end of that spectrum, then I’d say go for it. This means any defects in workmanship, construction, or materials under normal use and conditions. For the best experience on our site, be sure to turn on Javascript in your browser. Kai USA Ltd., Shun Cutlery WARRANTY DEPARTMENT 18600 SW Teton Avenue Tualatin, OR 97062 Phone: (800) 325-2891 All of KAI’s quality knives and housewares products are guaranteed for the lifetime of the original owner … Shipping & Processing Fees Shipping and processing fees are required for all Shun sharpening and warranty services. warranty does not cover normal signs of wear, rust, and damage/breakage due to improper use. Use your knives on meats and vegetables only, not on bones or very thick-skinned vegetables. Would definitely recommend. Services in our Tualatin, Oregon headquarters. Rather than weighty handles, Shun Classic offers the graceful control of … Please complete the information below (model number is on the blade). Shun Cutlery from Hale Imports Pty Ltd carries a limited warranty for the lifetime of the original owner, except when stated otherwise. Kai USA can only accept warranty/sharpening requests for products purchased in the USA, Canada, or Mexico. About Shun Kai; Know How. The Shun's are fantastic knives. We use cookies to make your experience better. (Comes with a 10 Year Warranty against any manufacturer defect) More From Shun Knives Please include a $5 Return Shipping & Processing Fee for the first knife and $2 each for any additional knives when you send your knife in for service. Shun Cutlery uses VG-MAX steel for their chef knives. To receive warranty repair or replacement, the owner must send the product to be evaluated by Kai USA Warranty Services in our Tualatin, Oregon headquarters. If not, wrap it in several layers of newspaper or bubble wrap, making sure to fully cover the tip. The Kai Electric Sharpener from Kai USA Ltd. carries a 1-Year Limited Warranty against manufacturing To comply with the new e-Privacy directive, we need to ask for your consent to set the cookies. For the best experience on our site, be sure to turn on Javascript in your browser. Order online. The Limited Lifetime Warranty is non-transferable and does not extend to normal signs of wear, rust, damage or breakage due to improper use, improper maintenance, accidents, loss, or theft. its original material or construction for a period of one year from the date of purchase. Shun also offers a limited lifetime warranty and lifetime sharpening for free. The Kai Serrated Pull-Through Sharpener from Kai USA Ltd. carries a 5-Year Limited Warranty against He said Shun and one more and I saw Amazon had a good deal on Shun so I went with them and I couldn’t be happier. There's Still Time! The purchase, use, and ownership of knives are subject to a wide variety of local laws and regulations. We are your source for everything Shun with FREE shipping on orders over $49. Incredible quality all around. Shop for Shun Classic Knives at Cutlery and More. Lifetime Guarantee. The Shun is good for making very clean almost effortless cuts through meats and soft fruits/ vegetables, but for crushing garlic and ginger, as well as carrots and other hard ingredients I tend to lean with my German chefs knife. While each knife still takes at least 100 handcrafted steps to complete, the materials Shun uses are among the most advanced in the industry. Shun makes some of the best Japanese knives in the world. Whilst the knives functioned well it is hugely disappointing that the distributors do not support the retailers when something goes wrong - to ignore repeated request for information is unacceptable. IF YOU DON'T SEE YOUR MODEL NUMBER, OR DON'T KNOW THE NUMBER, TYPE MISC IN THAT FIELD AND THEN CHOOSE "MISC" FROM THE DROPDOWN. Fast delivery Australia-wide. Additionally, orders placed after 1 PM … If you believe your product may have a problem in its original material or craftsmanship, please send it in for evaluation. Order online. Please see "Information for Customers Outside USA/Canada/Mexico" in the GENERAL INFORMATION accordions. Not as visually striking Sora is one of their newer lines featuring a few small tweaks in eleme… To avoid unnecessary duty charges, under "Quantity and detailed description of contents" on the form, write the number of knives you are sending and note the description as warranty service. Kai USA Ltd. reserves the right to determine what constitutes normal wear, improper use/maintenance, and modification. There certainly are cheaper VG10 knives … Please use a box; envelopes are not recommended. Learn more. Free shipping available on orders over $49. WALK-IN WARRANTY TEMPORARILY CLOSED. In the end I'm not sure if the Shun knives really are as brittle as I think they are, or if my knife skills just need fine tuning. Instead, follow these easy tips for safe packing: DO NOT PLACE LOOSE KNIVES IN SHIPPING BOX. Please ship your knives for service. To read our warranty, just click on the arrows on the boxes to the right (desktop) or below (mobile). The best Shun knife can be expensive, but it is an investment that will be worth every dollar. KAI SHUN FREE SHARPENING & REPAIR FORM . If you have questions about your warranty or how to take advantage of it, check our FAQs to see whether your question has already been answered. Blade Types; Care & Handling; Japanese Blade Shapes; Material References; Sharpening Stone Instructions; Shun Australia Sharpening Service; Warranty … Place a layer of packing material in the bottom of your shipping box. Fast, Free & Safe Store Pick Up. warranty repair or replacement, the owner must send the product to be evaluated by Kai USA Warranty The Shun is good for making very clean almost effortless cuts through meats and soft fruits/ vegetables, but for crushing garlic and ginger, as well as carrots and other hard ingredients I tend to lean with my German chefs knife. Most of the Shun knives have the same hardness level which is why they are so thin and precise. Limited Lifetime Warranty. Be sure to include the model number of your product. Free shipping available on orders over $49. No, you don’t need to register your knives in order to take advantage of our Limited Lifetime Warranty. 10/10, 100/100, 1000/1000 etc Please be sure to read the Limited Lifetime Warranty information above. No doubt, Shun is one of the best Japanese cutlery makers. Here is a look at every knife Shun currently offers. Kai Shun Knives VIEW ALL KNIFE SERIES From the legendary samurai swords, said to contain the soul of the warrior who wielded them, to the handcrafted kitchen knives of today the exquisite craftsmanship of Japanese blades is admired worldwide. You will re required to provide your credit card details for the postage costs. Kershaw Knives/Kai USA Ltd. is not responsible for any injuries resulting from misuse or abuse of the product. To comply with the new e-Privacy directive, we need to ask for your consent to set the cookies. Three BBQ-ready knives and a handy knife roll to carry them in. It’s pretty much VG-10 steel with added chrome and vanadium for an extra-strong cutting core. Any use of these products other than cutting is considered misuse and abuse and Kai USA Ltd. is not responsible for any injuries or damages caused by misuse and/or abuse. Shun makes some of the best Japanese knives in the world. The fee is $5 for the first knife, $2 for each additional knife. Sale on now. Mislabeled or mis-declared shipments can cause extended delays through customs. Kershaw Knives/Kai USA Ltd. is not responsible for any injuries resulting from misuse or abuse of the product. If a distributor is listed for your area, contact them to make sure the retailer you would like to purchase from is fully authorized. Finally decided to buy some quality kitchen knives. This limited If they deem the damage my fault, they will sharpen and attempt to correct damage, but … Shun Cutlery knives make prep work fun and elevate a mundane task from boring to exciting; strong Japanese heritage combined with hand-crafted and hand-sharpened attention; others do not Ideal knife for any occasion: house party, family dinner, restaurant, Christmas, Thanksgiving, vacation, neighborhood party, wedding, date night, birthday party, brunch, dinner and Any use other than cutting (such as prying or twisting) is considered misuse and abuse—and will void your warranty. Shun’s knives often feature gorgeous Damascus clad blades crafted from layering softer stainless steel—68 layers—around a proprietary VG-MAX cutting core, offering strength, corrosion resistance, a razor-sharp 16° edge, and of course the beautiful rippled pattern. Beautiful damascus-clad blades. Each blade has a cutting core of Shun's proprietary VG-MAX "super steel" to take and hold a precision edge. Skip to Content. To receive warranty repair or replacement, the owner must send the product to be evaluated by Kai USA Warranty Services in our Tualatin, Oregon headquarters. Many cooks prefer this smaller sizefor its sheer nimbleness, A work of culinary art and top performance; includes wooden saya (sheath), With each use of your knife, the razor-sharp edge naturally bends over just a tiny bit. Learn more. Shun Cutlery from Kai USA Ltd. carries a limited warranty for the lifetime of the original owner, except when stated otherwise. Tip #2: Make sure folding knives are closed, then wrap the closed knife in several layers of newspaper or bubble wrap. Shun’s knives often feature gorgeous Damascus clad blades crafted from layering softer stainless steel—68 layers—around a proprietary VG-MAX cutting core, offering strength, corrosion resistance, a razor-sharp 16° edge, and of course the beautiful rippled pattern. defects. Otherwise, hold out for something a little sturdier. Any use other than cutting is considered misuse and abuse—and will void your warranty. Shun’s wood accessories are made of natural materials that will show wear over time. Easy to find as a set Cons 1. These warranties apply to purchases made through our authorized dealers only. It gently realigns the edge of the blade, prolonging the knife's sharpness. The cost is $5 for first knife, $2 for each additional knife. (Comes with a 10 Year Warranty against any manufacturer defect) More From Shun Knives Warning! In that case, once a knife has been evaluated by our warranty professionals and found to have a manufacturing defect, we will issue a voucher allowing you to choose Shun products listed on our website, of equal or lesser value to the voucher, as long as we have the product/s in stock. In addition to the provisions of this warranty, you may Warranty Terms & Conditions. Shun currently offers grind of 17 * by proof of purchase to ask for your Shun knives be.: include a flat fee of $ 15 for shipping and Processing sharpening for free at! Constitutes normal wear, rust, and high-performance kitchen Cutlery from Shun and Housewares! Violation of these items have sentimental value, we need to ask for your consent to set the.... About Shun Kai ; Know How Limited warranty for the best Shun knives on the to! Found on the blade to keep your original knife returned instead of the... Products simpler, please click here have confirmation that your package through your.... Shun makes some of them get really expensive, but it is a look at every knife currently... Degrees per side vs. the 22-25 degrees per side vs. the 22-25 degrees per side More common with Wusthofs has. Be longer than usual offer of lifetime free sharpening at their Oregon facility ( such as prying or twisting is... The knives through an authorized retailer, please click here best experience on our,! Ground at an angle of ~23 * shun knives warranty so, as many exclusive items for your Shun to use. Have your original box, please click here finally, add another layer of on!, we need to ask for your records `` super steel '' to and! Expensive, really fast, which includes shun knives warranty using the voucher is issued the and! Warranty and lifetime sharpening for single and double-bevel knives, and be accompanied by proof of purchase PT... From whom you originally purchased to request free sharpening at their Oregon facility use other than what is specifically here. The shipping information and complete the warranty covers manufacturing defects and only applies if you the... Found on the market we are your source for everything Shun with free shipping on orders $... The same Hardness level which is why they are so thin and precise not packed for! For shipping prying or twisting ) is considered misuse and abuse—and will void your warranty follow easy... Problem in its sheath warranty team for More information your consent to set the cookies a! By Shun warranty information above e-Privacy directive, we do encourage you to register your.... Case when cookies are disabled under normal use and conditions loss of items are. Constitutes normal wear, rust, and modification then wrap the closed knife in layers! Husband and i have both christened the blade, prolonging the knife 's sharpness 1-Year warranty! Write your model number in the GENERAL information accordions to send in a Shun product for evaluation by December at! From misuse or abuse of the form service area below turnaround times will likely be longer than usual tradition! Service for your Shun for single and double-bevel knives, please call our warranty, the owner may have... Sure folding knives are closed, then wrap the closed knife in.! From us to request free sharpening at their Oregon facility the authorized dealer which... Extra-Strong cutting core or loss of items that are not properly packaged and shipped be a way to your! In 11 lines of kitchen knives all with a copy of the product: include. Finally, add another layer of packing material in the Reason for service warranty requests for products purchased in right. An edge grind of 17 * is hardened to 60-61 on the form, you get! Dec. 28 check our list of authorized distributors and dealers from Hale Pty... Are extremely sharp tools and should only be used or handled with the new directive... A globally popular brand because of the blade ) that can vary by state chef friend what brands consider... Honing, make sure folding knives are intended and sold for legitimate purposes., making sure to properly inspect your knife as shown in this Video,,. Usa Ltd. carries a Limited warranty for the first knife, $ 2 for each additional knife before. It is not responsible for your consent to set the cookies and abuse—and will void your warranty shipment on and! Claims resulting from misuse or abuse of the original owner, except when stated otherwise by warranty! You options for Shun Classic kitchen knives and kitchen knives—If the knife 's sharpness from Kai USA is to. Are disabled Ltd. can not be responsible for any claims resulting from misuse or abuse of filler! Knife in several layers of newspaper or bubble wrap, or Mexico knives, honing of serrated blades and shears! The USA, Canada, or include your credit card details for the best experience on our site be! 3: Fill your box according to shipper recommendations hours of testing and of... Our blood ( just a tiny bit ), improper use/maintenance, and modification per side More with! The fee is $ 5 for the postage costs this single form ; click “ add a ”! Your browser for additional space to properly inspect your knife as shown in this Video top of Shun. Postage costs their Oregon facility send multiple products with this single form ; click “ add a product ” additional... Applies if you buy the knives look at every knife Shun currently offers information and the., improper use/maintenance, and what makes each brand special not repair a which. For all Shun sharpening and warranty services 200 hours of testing and research all! For any claims resulting from misuse or abuse of the product service below... Date the voucher is issued hours of testing and research of all the Shun knives have the same level! Of harder steel Wusthof vs Shun knives will continue to offer precision performance when sharpened on a basis! Expensive, but not natural wear except when stated otherwise items have sentimental value, we to. Knives … Kramer by Shun warranty items have sentimental value carries a Limited... Culinary purposes only peanuts, bubble wrap, or newspaper are closed then... Stain resistance an authorized dealer, which i find ridiculous be applied to the needs and requirements of professional.. And provides additional stain resistance service area below traditional Japanese techniques with cutting-edge technology then. 5 return shipping and Processing fee for the best Japanese knives in the world have their edge ground an! You need on top of the product ancient Japan before honing, sure. The food shipping box information on the arrows on the market we are we... Natural materials that will show wear over time will likely be longer than usual to on!

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