The Sony HT-ST5000 is the latest soundbar from the Japanese manufacturer, which not only supports high-resolution audio but also immersive audio in the form of Dolby Atmos. Volume via Bluetooth is fine and when at max is significantly higher than output via HDMI or optical. 1. Follower. Recently purchased, when connected via either optical or hdmi arc, the volume is just too low even when at max. Refurbished HT-ST5000? Latest firmware applied. Number of Views 302 Number of Likes 0 Number of Comments 1. I see a couple of other threads reporting the same problem, typically in the US. Authorized dealers? The HT-ST5000 is being offered at the equivalent of 900 usd at Best Buy, I think it is a very good price cut for this soundbar. Sony Support HT-ST5000. I am interested in Dolby Atmos capability and these days there are interesting prices in my country for these two units. Get the detailed list of specifications for the Sony HT-ST5000 & see which Sound Bars fit your needs. Any tips on how to resolve? Article ID : 00032244 / Last Modified : 07/23/2019. Applicable Products and Categories of This Article. 1 Follower. How to troubleshoot low volume or no sound from the connected speakers of the Audio/Video (A/V) system. Sony Support Sound Bars & Home Theater Systems HT-ST5000 7.1.2ch Dolby Atmos/DTS:X TM Soundbar with Wi-Fi/Bluetooth technology |HT-ST5000 / Included components may vary by country or region of purchase: RMT-AH310U , RMT-AH301E , RMT-AH310J , SA-ST5000 , SA-WST5000 Ships from and sold by Focus Camera LLC. It has been suggested that you increase the volume on the individual device itself and then control the volume via the HT-RT5. Thanks to upward-firing drivers and their S-Force PRO front surround technology, Sony promises a full 7.1.2 channel experience from a single soundbar. This item: Sony ST5000 7.1.2ch 800W Dolby Atmos Soundbar with Wireless Subwoofer (HT-ST5000), Surround Sound… $1,498.00 Only 1 left in stock - order soon. Sony HT-ST5000 Low Volume. Speakers & Soundbars 1uncle43 February 13, 2019 at 11:15 AM. Sony’s HT-ST5000 is fantastic – pairing a real sense of height with a sophisticated sound quality. Sony Support HT-ST5000. Product Highlights. The HT-Z9F costs around 600 usd. Specifications. Size & Weight. Check the following steps: To turn up the volume from the subwoofer, press + of the SW volume button on the remote control to turn up the volume of the subwoofer. If the volume is set to low volume on the SKY HD box, it will also output low volume from HDMI and Optical outputs….hence it gives the effect that sound bar volume output is low, even when set to maximum. Number of Views 522 Number of Likes 0 Number of Comments 3. When Night mode is set to ON, set it to OFF. Audio vivekbatra July 8, 2019 at 2:27 AM. I am between 2 Sony soundbars, the HT-ST5000 and HT-Z9F. With 7.1.2 channels and Dolby Atmos support, the HT-ST5000 delivers cinematic three-dimensional surround sound to fill your home. 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