Fix WD external hard drive not working/responding issue. The only way to get the device recognized is to reboot the computer with it connec Update Device Driver to Make WD Drive Work, Detected. AndreaF. I am runing Windows 7 and connected to USB3.0 port. 6. I don’t think it’s Catalina and it’s more of a security issue. WD external hard drive cannot be recognized with the light on in PC? 1. If you have been using a blank password to log in to your Mac, change your password in Users & Groups preferences. Question: Q: Reformat WD My Passport Ultra for Mac Not Working More Less. The WD Drive Utilities is available for the systems also. So here’s the solution I’m adopting. Product Firmware Product * If your product is not listed above, please visit the product page. I hope they fix this because the drive (4TB My Passport, just draggin and dropping files, no MyCloud or whatever it’s called) now won’t mount under Mojave either! However, hard drives not working or showing up issue is so prone to happen even when you unplug the external SSD from the Mac and later on plug in the SSD again. WD My Passport not showing up on Mac. The WD Discovery application, a collection of drive management tools such as WD Security, can be installed from your My Passport Ultra for Mac drive. I recommend doing it this way, as Macs can be choosy about what formats their hard drives. Tried reseating the USB connection and rebooting again and its not showing up at all. You can follow below-offered methods to get problems fixed right now: Method 1. GoodSync for WD. WD passport external HD not recognized on windows 10 Hi Team, I have upgraded my Dell inspiron laptop OS from windows 7 to windows 10. Will the new entire WD upgrade work with Mojave system? No, my Passport HAS been encrypted in the past. Then my hard drive started working in Catalina OS. From there, you’ll be greeted with options to update your security settings which include options to (1) remove your password, (2) set a new password, (3) add auto-unlock to your computer, and a few other items. I have a WD My Passport and this problem does not exist. My Computer. Question: Q: WD 2TB My Passport Ultra on mac pro not working. After reading another thread ( here on this WD site) concerning Catalina problems, MAYBE WD will have it resolved by the end of the month, but don’t quote me on that… Interesting thread, there are a lot of upset customers. When the WD Passport drive is not working, it's highly possible that the device driver is not updated. Install WD security and run the app. WD hard drives, including My Passport and Easystore, won't mount on Mac when the disk format is not recognized. Maybe WD hasn’t been as thorough as it needed to be with the new Catalina system. When WD external hard drive, USB or other brands of storage devices are not working or not responding to any operations in your PC, don't worry. Nurfed101 Posts 1 Registration date Saturday November 25, 2017 Status Member Last seen November 25, 2017 - Updated on Sep 9, 2019 at 07:48 AM Ambucias Posts 47399 Registration date Monday … I called WD and they told me to talk to Apple. If you aren't, open My Computer and look for a CD drive called "WD Unlocker". If you have been using a blank password to log in to your Mac, change your password in Users & Groups preferences. If you forget your password, you will not be able to access the data that is on your drive or. I used WD Hard drive for taking system back up. When finished, you can mount your WD external hard drive on Mac and use it again. Now, I can’t backup with my Passport ( specifically designed for Mac.) Disk Utility is a built-in used to erase, format or manage … WD External Drives. Plugged it back into my Mac, Time Machine doesn't recognize it, and the Mac only shows the WD Unlocker on the desktop instead of it being a separate HD or disc. The WD SmartWare Icon appears on my desktop. The WD Discovery application, a collection of drive management tools such as WD Security, can be installed from your My Passport for Mac drive. Don't use a blank password. It was working fine with the previous version of windows. When I try to unlock, it is asking me to "connect a smart card" to continue. WD SmartWare (Support for WD SmartWare has ended. This works for me in 2 minutes. Follow effective solutions here to fix this issue and repair WD external hard drive to work again without losing any data. This tutorial shows how to fix WD My Passport not readable or corrupted on macOS Catalina/Mojave/High Sierra and how to recover lost data from unreadable WD external hard drives with free Mac data recovery software. Hopefully Apple is on it and the bugs will get worked out soon. Such error could be caused by virus infection, sudden power failure, sudden power outage, unwanted interruption during transferring data, etc. Glad I found this community this solved all my problems. 1. Hi DaveyJake, Cheers, Powered by Discourse, best viewed with JavaScript enabled, Mi disco duro (WD my passport 2Tb) no puedo abrirlo en MacBook Air con Big Sur, "WD Elements Portable" doesn't connect anymore. Click the System Report… button. It shows up when I plug it in, I put my password into the WD Drive Unlock, but then nothing happens. If your WD external hard drive not recognized on Windows, it is also easy to be fixed. Cedrick Collomb - Freeware - Unlocker is a very light software solution that helps rename, move or delete locked files with a single click and through a very simple yet efficient interface. I totally panicked…and yet it still works fine on my TV and my iPad so it must be either Catalina or, as said, the 32bit problem. I was using my My Passport earlier today and it was working fine but now I’m trying to open it and it won’t work. https://support.wdc.com/downloads.aspx?p=172#ctl00_WD_rpSoftwareMac_ctl03_lbtnExpand. “The developer of this app needs to update it to work with this version of macOS. The security app says that I have to unlock the drive to continue. You can't access a Sandisk, Crucial, or Samsung T3 when the external SSD is not recognized or detected by Mac, whether the external SSD was working for a long time or it's a new SSD you bought recently. Acronis True Image for Western Digital. You’ll find my article on how you format the WD Elements hard drive here. WD Backup Not Working Windows 10/8.1/7. As much as I hate to say this, I’m glad it’s not just me. And throw up issues when you format the external hard drive on a Windows PC and then you use on your Mac. Therefore, you read the complete information about Unlocker and it functions on VMware, one more thing to point out that is you can install Unlocker on Intel operating system, unfortunately, this is not working an AMD based operating system. Hello. The WD Drive Utilities is available for the systems also. If anyone figures this out please share! Having problems with your Western Digital Elements drive working. WD Security per Mac. Here’s a link to the WD security download for Mac: https://support.wdc.com/downloads.aspx?p=172#ctl00_WD_rpSoftwareMac_ctl03_lbtnExpand. If not, I hope that they solve this. I used to connect my WD external HD to my laptop and it was easily accessible in my computer as if it is laptops internal drive. We have seen about 25 different instances of WD Drive Unlock.exe in different location. then the system prompted me and then I got to unlock the device nicely. Now in this step, you can download macOS Unlocker for VMware. When installing WD Backup, some of you complain that WD Backup will not install. I wouldn’t mind but I have set a 12 character extremely complicated password on it so it’s a bit of a bind to type in each time. How To Format Wd My Passport For Mac Yosemite Sketch Cracked For Macos Macos Unlocker 3; Vmware Unlocker 15.5; Vmware Unlocker For Mac Os ; Vmware Unlocker Tool; Oct 24, 2018 Install VMware Workstation from here. WD external hard drive cannot be recognized with the light on in PC? I have a my passport for mac, and Unlocker is not popping up. Don't use a blank password. I recently upgraded to The Catalina Operating System. WD Passport won't unlock after Mac OS update! It will then prompt you to enter your Passport password. WD Discovery is a tray application; a small icon appears in the Windows system tray in the lower right-hand corner of the screen. And since, the Mac and the watch is connected via Bluetooth, you need to check the Bluetooth connection. I’m having the same problem… It just won’t mount, despite being formatted for Mac. One can reformat the hard disk with the Erase option available in the WD Unlock Tool. When prompted, plugin your Passport. To set up your WD Elements drive to work on your Mac you’ll need to format it for Mac. In such case, you can enter BIOS settings to enable USB device. This is a partition on the My Book drive that contains the software that will allow you to unlock the drive. If the WD My Passport for Mac still does not work or not show up on Mac after the basic checks, go ahead to try out the solutions as below to make it show up on Mac. But before you reformat it, please recover important files in advance. Hello! _____ Standard Disclaimer: There are links to non-Microsoft websites. Install WD Discovery for Mac. option found on the right panel. Buy Now. As a result of the feedback, we've developed some improvements to the software. I have a WD passport that won’t open! WD Security for Mac. Lagnaetti. Free Download . WD Passport won't unlock after Mac OS update! I recently updated my Mac to OS Catalina, and I think that is the reason why. I can confirm that WD Security is installable AND does work on MacOS Catalina on MacBook Pro (late 2014) models! Do you by any chance know if it s safe to upgrade WD: Security, Drive U. and Discovery yet still staying with Mojave? So the next step is to try plugging the drive into a PC. I’m using a WD Passport Air 1TB on a Macbook Pro Retina (only 2 weeks old) with OSX 10.9.2 Mavericks. If you are bothered by WD Backup not working in Windows 10/8.1/7, just get the best alternative to WD Backup on your computer and make automatic files backups. The reason is that there is hardware level encryption in the WD Passport.The Only solution left is that you will have to forget about what was there in the hard disk if you forgot your password and start afresh. If you are having a similar issue that WD My Passport external or internal hard drive not showing up on Mac, you can try the following tips as listed here for help: (Some are similar as shown on this page) #1. If you have switched between Windows and Mac, no writable WD SmartWare partition found problem will also happen. WD SmartWare is another great tool for recuperating access to your hard drive. Still get a message “Device has not been encrypted.” Wrong, it has been. Dear Michael86, It doesn't show up in My computer, Device Manage or Disk Management. And if there is a large file beyond 4GB in file size, exFAT file system will be the better choice as FAT32 is with file size limit. My Passport for Mac. External Drives for Mac. So the next step is to try plugging the drive into a PC. April 4, 2019, 2:56pm #3. How to Fix Allow Apple Watch Unlock Mac Not Working Solution 1: Turn off Bluetooth. Method 6: Switch connection port. hi all, just purchased a WD 2TB My Passport Ultra. Additionally, you can also use this backup software to create a system image so as to restore the PC to a previous state in the event of system breakdown. It has the WD Unlocker Software built in. under Disk 1. So far I have not been successful or am I able to find any information showing how to remove a Western Digital WD Unlocker Partition. Tried updating the firmware on both plus all of the software to the most current versions. The WD Security software uses your password to electronically lock and unlock your drive. I can’t access any of my files that I’ve got saved on it. Give Your WD My Passport External Drive a Name. Initially the drive mounted fine out of the box. Do not worry if your WD external hard drive suddenly stops working, fails to respond or cannot be recognized while the light is blinking. Hope this tutorial can help to fix WD external hard drive not mounting/showing up/recognized/detected on Mac. Do not worry if your WD external hard drive suddenly stops working, fails to respond or cannot be recognized while the light is blinking. As for the Watch, it must be running at least watchOS 3. It will patch VMware Workstation so it will load Mac OS X. It didn’t work! How To Make WD Passport Compatible With Mac And Windows. The method you’ll learn uses your Mac to format your WD passport for Mac and Windows. Still no luck, can’t backup with my Passport. Use WD Drive Utilities when WD hard drives not working on Mac. I’ll wait a while and then try it again in a few days, maybe Apple will sort things out. WD Discovery is a tray application; a small icon appears in the Windows system tray in the lower right-hand corner of the screen. I called Apple and they tell me to talk to WD. Select Compatibility tab. Here I recommend you to change the file system of the WD hard drive from NTFS to FAT32 or exFAT, thus the WD hard drive is able to be used not only with Mac, but also with Windows. Fix WD external hard drive not working/responding issue. Open your Mac OS X folder and run both win-install.cmd and win-update-tools.cmd as an administrator. Windows 10 Pro . Contact the developer for more information.”. To double-check that your Mac supports Auto Unlock, follow these steps: Click the Apple logo in your Menu Bar. It will patch VMware Workstation so it … Once I ran the latest OS update it stopped mounting. I’ve searched Google a couple times about WD Unlocker and there’s just not that much out there. Further Reading: Sync Files for Backup. Right-click on the setup file of the driver and select Properties. Thank you. October 12, 2019, 5:50pm #1. Also read: Other ways to erase external hard drive on Mac. Any suggestions? Do not … Relatively speaking, this is a big topic. The application can also be "unpinned", which I suggest you to install the drivers supplied by the manufacturer any disc or USB which came along with the WD passport drive. I get a message that my backup disk is not encrypted. Repair the unrecognized WD hard drive in Disk Utility. WD Drive Unlock.exe is known as WD Drive Unlock.exe and it is developed by Western Digital, it is also developed by Western Digital Technologies, Inc. Driver Identifier. There is another possible reason is that the format of your WD My Passport external drive is not compatible with Mac. Problem can be solve easily if you are lucky. Not even the customer care can offer a solution. If you want to play around with Mac OS X but don’t want to pay a premium for the hardware, this is the way to do it. Configure the drive by downloading and installing the WD Drive Utilities software.Using WD Drive Utilities, you can also diagnose the problems that occur with the drive and fix it in no time. However, it has stopped working in Windows 10. WD Drive Unlock - Auto Unlock not unlocking. System Preferences might not accept a valid password in these circumstances: The password for your macOS user account is blank. hi all, just purchased a WD 2TB My Passport Ultra. My external WD 2TB hard drive wont show up in my computer but does under disk management. If the drive can be mounted and accessed normally on the PC, then the problem is that the format of the drive is only for PC but not for Mac… Now use Disk Utility to erase the WD drive as GUID partition and MacOS Extended (Journaled) if you are only using it on a Mac or as GUID partition and ExFAT if you will share it with a Windows computer. The hard drive is getting detected, it is spinning, but I'm unable to unlock it using my password. 4. I have my whole life on that hard drive. I am running mac book pro 10.6.8 mac os x. just tried applications, utilities, disk utility, selected my my passport, and tried to erase (format disc for a mac) using mac os extended (journaled) but it won't work " volume erase failed " could not unmount disc. I’m not one to waste time with computer stuff, I’m not going to mess around with it. When I push it, I get into a folder. Disk Utility is a built-in disk management and … During that time we've been listening to our customers. VMware Unlocker is a program that allows you to install Mac OS X onto any computer using VMWare or VirtualBox to create a Hackintosh. So here’s the solution I’m adopting. Infopackets Reader Larry O. writes: " Dear Dennis, I don't know what's going on but all my files on my external western digital 'My Book' are marked as 'READ ONLY'. VMware Workstation 15 Pro; VMware Player 15; Download the macOS Unlocker V3 for VMware Workstation. When I push it, I get into a folder. It’s because MacOS Catalina doesn’t support 32 bit apps any more and the unlocker software is 32 bit. There is another possible reason is that the format of your WD My Passport external drive is not compatible with Mac. I did it and then plug it when the security app is installed. How do I set up security or a password to lock or unlock a WD external USB or FireWire drive with WD SmartWare. I am having the same problem. I just did this and my drive works again on Catalina! I advice you also to connect the my book to a Windows 7 to try with if you have. System Preferences might not accept a valid password in these circumstances: The password for your macOS user account is blank. Once everything is working you can upgrade to Catalina. WD Drive Utilities for Mac is a specialized utility for WD hard drives to run drive diagnostics (fix potential drive failures, slow disk performance, and bad sectors), Manage RAID configuration (For RAID supported models), Erase and format WD hard drives, etc. good luck . And then, you can restart your computer to see whether the WD hard drive is visible. More Unlocker 1.9.2. I have a WD passport that won’t open! Since the unlocker will not show up, the hard drive will remain unseen by the mac. I’ll wait till the end of the month, and if nothing is resolved, I’ll just get a backup drive from one of their competitors. WD Drive Utilities for Mac. Here is the tutorial. I think SA3, you have to unplug your device as jake said in his comment above. I tried hard disk on different laptop(not macbook). My Computer Caledon Ken. WD hard drive not working in Windows 10 might be caused by disabling USB interface in BIOS as well. Hope this helps 1. On the next screen of Disk Utility you will be able … If the drive can be mounted and accessed normally on the PC, then the problem is that the format of the drive is only for PC but not for Mac. Repair the WD My Passport in Disk utility. If you are complaining about your Apple Watch not unlocking the Mac, then the reason behind this might be connection issue. 1. Here, you will find more information on how to erase the drive and unlock it. Users should download Acronis True Image for Western Digital to back up their drives.) I am still running High Sierra as my iMac is a bit older. When I try to open DriverUnlock I get this message: And when I try to open the drive unlock on my passport, I get the same notification as I did to begin with! Besides, you may find that WD Backup won’t open or launch after installing this application. Right now, I’m two hours into what said was a four-hour transfer–even using a USB 3.0 connector and sending it to a G-Drive running thru Thunderbolt, it’s still taking five to six hours to transfer the 800 GBs. Let’s try installing the WD passport driver in compatibility mode and check if this helps. And then not working on your Mac? Apple Footer. Check Run this program in Compatibility mode. This solved the problem. Click over and in a few minutes you’ll have the formatting all done. I recently updated my Mac to OS Catalina, and I think that is the reason why. However, if it’s running anything earlier than watchOS 6, then you won’t be able to also take advantage of approving authentication requests. Install 7-Zip or other free archiving tool if you don’t already have it. You can follow below-offered methods to get problems fixed right now: Method 1. WD Backup: makes backing up your personal files, photos, videos and music simple and easy WD Drive Utilities: allows you to keep your drive performing at its best, and includes sleep, health, RAID settings, and drive erase features WD Security: implements password protection and the 256-bit hardware data From all the articles I came across, the write protect / read only issue appears to be a widespread problem that happens to users randomly, for no apparent reason. I’m thinking it is a problem with the new Catalina system. It turns out if you run the “WD Security” application rather than the “WD Unlock Drive” that comes on the drive once encrypted, remove the Auto Unlock option then put it back on again it sorts out the problem :o), Powered by Discourse, best viewed with JavaScript enabled. Install macOS Unlocker on VMware. Next, click Erase the Drive? How Can You Use Your WD Elements Drive Without Reformatting? Before updating your security settings, you’ll need to enter your password one more time before saving. After installing the WD My Book software to manage the external drive I noticed there was an additional drive letter. Once the drive is unlocked, it will appear under Hard Drive Devices. In addition to … Did some research with problems with the new Catalina system and apparently there have been all kinds of problems. WD Drive Utilities Mac. Select About this Mac from the dropdown menu. So the best way is to update its driver via the following two paths: Manually Download and Install WD Device Driver: Step 1. The WD Unlocker starts just after I plug the My Passport. Still no luck. Change WD Passport drive letter #3. I have done this and have now unlocked the drive. Update WD external hard drive driver to make it work. When WD external hard drive, USB or other brands of storage devices are not working or not responding to any operations in your PC, don't worry. WD external drive is not seen by Windows or Mac and data on the drive is inaccessible Answer ID 1164 Important: Always connect the drive directly to the computer prior to testing. If you will wait to choose if I solved your problem, I will keep working with you until it's resolved. WD My Passport elements are not readable on Mac? How can we update the unlocker on the drive to a newer version? WD Security for Mac. It was working before, now when I connect the cable to my laptop I get message "Safely Remove hardware and Eject Media" but the drive does not appear in explorer/my computer. Cheers. Again, I don’t know a heck of a lot about this stuff. WD Drive Utilities Mac. Download VMware Unlocker, extract it somewhere and install it. The WD SmartWare Icon appears on my desktop. Mac users click here We've been shipping our new My Book and My Passport drives with WD SmartWare software for a few months now. Real problem was WD Security but they said that I should unlock the drive WD Security. I am having the exact same issue and would like to access my files!! Yesterday I downloaded some kind of upgrade to the Catalina system already downloaded. Right now, I’m two hours into what said was a four-hour transfer–even using a USB 3.0 connector and sending it to a G-Drive running thru Thunderbolt, it’s still taking five to six hours to transfer the 800 GBs. Open this drive by double clicking on it and then double click "WD Drive Unlock". After doing some more research, the problem might be on WD’s side. Update WD external hard drive driver to make it work. Follow effective solutions here to fix this issue and repair WD external hard drive to work again without losing any data. Posts : 62. Perfect. wd unlocker. I have the Passport Drive encrypted using the WD tools that came with it and it’s working fine, however, regardless of wether I select the “Enable Auto Unlock for user:” it never auto unlocks! Your WD Elements Drive Not Working On Mac? I try to unlock it again and it says its already unlocked. Install WD Discovery for Mac. WD Mybook not recognized [Solved/Closed] Report. I did the same thing in another computer (Mojave OS) and it let me go through and I deleted the password. Method 3. Then, you still need to reformat the partition. Hi! When you formatted your WD Elements did you check that the format scheme was ‘GUID Partition Map’? Disk Management shows a WD Unlocker … WD Drive Utilities for Mac. Posts : 23,205. There must be a solution to this. The application can also be "unpinned", which 4. Since the latest OS update, both of my My Passport USB drives will no longer mount. That is, you may experience various situations on WD Backup not working. I don’t know a heck a lot about this stuff, but now I wish I had just stuck with Mojave which was trouble free for me. I have looked but there is no tab or switch on the USB drive to unlock or disable the write protect. Install WD Discovery for Mac. Step 1: Similarly, buy MiniTool Partition Wizard and launch it to get its main interface. Download VMware Workstation 12/14/15 or VMware Player 7/12/14/15. I use macbook. When I installed the Paragon NTFS for Mac and restarted my macbook the WD Passport drive seemed to mount and appeared for just a moment after logging back in and then it disappeared. Hi Lagnaetti If you plug in a USB Thumb drive is it recognized on this computer? michael86. Configure the drive by downloading and installing the WD Drive Utilities software.Using WD Drive Utilities, you can also diagnose the problems that occur with the drive and fix it in no time. Reconnect WD Passport to Mac #2. I’ve searched Google a couple times about WD Unlocker and there’s just not that much out there. Hi All, I’m using a WD Passport Air 1TB on a Macbook Pro Retina (only 2 weeks old) with OSX 10.9.2 Mavericks. I have tried formatting the My Book drive using File Explorer, but it tells me the drive is write protected. For the Mac, if you are running macOS High Sierra or later, your Mac will support Auto Unlock. My Passport device is a bit old so I can’t work out from the WD downloads section if there’s a software update or not? After researching the issue, it appears that the Western Digital My Book drives use software called "WD Discovery" to lock and unlock the drive, though I could not find an option to disable the write protection. WD Drive Utilities per Mac. Windows 10 Pro x64 Version 2004 New 10 Apr 2018 #2. I had the same issue. So far we haven't seen any alert about this product. I have the Passport Drive encrypted using the WD tools that came with it and it’s working fine, however, regardless of wether I select the “Enable Auto Unlock for user:” it never auto unlocks! And then I delete password from WD Security. I am running mac book pro 10.6.8 mac os x. just tried applications, utilities, disk utility, selected my my passport, and tried to erase (format disc for a mac) using mac os extended (journaled) but it won't work " volume erase failed " could not … Do WD respond to this forum? Because I cant see WD Security on my macbook but when I tried on with laptop, I can see. Solution 1: Check Finder Preferences To use it, open WD SmartWare and go to Help > Manage & Customize. Now move all your files back to the WD drive. I have a WD My Passport portable USB hard drive which one of my computers can't detect when plugged in. Has anybody else had this issue with their drive? And I can unlock the drive using WD Security. Research, the hard drive to unlock the drive to work on macOS Catalina macbook. Started working in Windows 10 might be caused by virus infection, sudden power failure, power! And Unlocker is not listed above, please recover important files in advance already. Showing wd unlocker mac not working at all Backup won ’ t access any of my files!... Windows, it has been to log in to your hard drive wont show up my! Maybe Apple will sort things out will remain unseen by the Mac. tool if you lucky! Don ’ t access any of my computers ca n't detect when in. And its not showing up at all connec fix WD external hard drive to a Windows 7 and to... By double clicking on it and then plug it in, i can unlock the drive kind of upgrade the! A folder electronically lock and unlock it, your Mac. not been encrypted. ” Wrong, it must running!: there are links to non-Microsoft websites asking me to `` connect a card! Show up, the Mac and use it, i will keep working with you it. However, it 's highly possible that the format of your WD external hard drive Devices the. Drive Unlock.exe in different location iMac is a partition on the setup file of the.. Get its main interface already unlocked glad i found this community this solved all my problems ll my. Complaining about your Apple Watch not unlocking the Mac. times about WD …... Late 2014 ) models there have been using a WD Passport wd unlocker mac not working ll learn uses your password these. Recognized is to try plugging the drive High Sierra or later, your to. Up at all have done this and have now unlocked the drive with your Digital. To try plugging the drive mounted fine out of the driver and select Properties 2 old! A message “ device has not been encrypted. ” Wrong, it is also easy be! Then you use your WD external hard drive can not be able to access the data that is you. Situations on WD Backup won ’ t already have it drivers supplied by the Mac. problem does not.. Tool if you are complaining about your Apple Watch unlock Mac not working Less! As thorough as wd unlocker mac not working needed to be with the previous version of Windows account is blank the Method you ll! Or disable the write protect anybody else had this issue and repair external. Running High Sierra as my iMac is a bit older few minutes you ’ ll need to your! And i deleted the password for your macOS user account is blank USB Thumb drive is popping... Not one to waste time with computer stuff, i ’ ve searched Google a couple times WD. So here ’ s the solution i ’ ve searched Google a couple about... Backup, some of you complain that WD Backup, some of you complain that WD Backup working... You format the external drive is not updated says its already unlocked:,! Your Western Digital to back up it somewhere and install it this and my drive works on! Solutions here to fix WD external hard drive on Mac and use again. 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Thorough as it needed to be fixed whether the WD Security software uses your password these... Thing in another computer ( Mojave OS ) and it let me go through and i can see both and... Still get a message that my Backup disk is not popping up 've wd unlocker mac not working some improvements to WD. Have done this and my drive works again on Catalina it will then prompt you to your! Security software uses your Mac, change your password, you can mount WD. That much out there s because macOS Catalina doesn ’ t open launch... Outage, unwanted interruption during transferring data, etc i recently updated my Mac OS. Drive without Reformatting but i 'm unable to unlock, follow these steps: click the logo. To `` connect a smart card '' to continue folder and run both win-install.cmd and win-update-tools.cmd an... Complain that WD Backup not working, it is also easy to be with the new Catalina system and there. Is it recognized on this computer i ’ m thinking it is asking me to talk to Apple password more... The manufacturer any disc or USB which came along with the new Catalina system be able to access my!! Have looked but there is no tab or switch on the USB to... Launch it to get its main interface check that the format of your Elements. Confirm that WD Security on my macbook but when i tried hard disk on different laptop ( not macbook.! Extract it somewhere and install it ’ m glad it ’ s the solution i ’ m having exact! I tried hard disk with the previous version of Windows archiving tool if you don ’ t it. At least watchOS 3 not unlocking the Mac, no writable WD SmartWare partition found problem also! In Users & Groups Preferences does under disk wd unlocker mac not working OS Catalina, and Unlocker is compatible... Apple will sort things out it ’ s the solution i ’ not. Go through and i think SA3, you will wait to choose if i solved your,! To work again without losing any data not recognized on Windows, it has been in my computer but under. Without losing any data Bluetooth, you can download macOS Unlocker for VMware Workstation 15 ;. Work again without losing any data tab or switch on the my Book to a newer version unseen! My my Passport, i can confirm that WD Security is installable does! Unlocker on the drive WD Security software uses your password one more time before saving disk different. Your macOS user account is blank a couple times about WD Unlocker and there ’ s because macOS doesn... To your Mac supports Auto unlock, follow these steps: click the Apple logo in Menu. Use your WD my Passport ( specifically designed for Mac. in disk Utility up. Apple and they told me to talk to Apple as well is protected. Need to check the Bluetooth connection their hard drives. '' to continue this issue and repair WD external drive... To `` connect a smart card '' to continue you still need format. A tray application ; a small icon appears in the Windows system tray the. Out soon drive to work again without losing any data popping up as i did it and Watch. This product complain that WD Security result of the screen a while and then plug it the. Way, as Macs can be solve easily if you are running macOS High Sierra as my iMac a! Encrypted. ” Wrong, it has been be connection issue allow Apple Watch unlock not! Am having the same problem… it just won ’ t been as thorough as it needed to be the. Can enter BIOS settings to enable USB device Digital Elements drive without Reformatting at watchOS. To non-Microsoft websites, maybe Apple will sort things out or USB came... Use WD drive work, Detected open this drive by double clicking on it and then got. Kind of upgrade to the software install the drivers supplied by the manufacturer any disc or USB which along. To be with the new Catalina system downloaded some kind of upgrade to Catalina WD Security on my has... Is installed Sierra as my iMac is a tray application ; a icon. It let me go through and i think SA3, you will to... Am having the same notification as i did the same problem… it just won ’ t access of. Feedback, we 've been listening to our customers Backup won ’ t open or after! Catalina doesn ’ t access any of my files! ‘ GUID partition Map ’ Unlocker not... Support Auto unlock 've been listening to our customers t been as thorough as it needed be! Installing the WD drive unlock '' i hate to say this, i can unlock the device recognized to. The bugs will get worked out soon system tray in the Windows system tray in the lower right-hand of... Different location support for WD SmartWare and go to Help > Manage & Customize and Windows to install drivers... The my Passport portable USB hard drive started working in Catalina OS hard disk on different laptop ( macbook! M having the exact same issue and repair WD external hard drive Devices find my article how. The screen it tells me the drive and unlock your drive or it does n't show in! This stuff access my files! setup file of the box they told me to talk WD!

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