Sure, words like 'light' are natively used by Alexa, whether you label your smart bulbs with the word or not, but it does help if you are having issues with conflicting similarly named devices. Read on to find out how to overcome duplicate name and device issues and how to disable, delete or remove smart home devices from your. Then, re-enable your smart home device again. Smart bulbs have all stopped responding to Alexa commands... Now a few of my smart plugs have too. Works with Amazon alexa. share. The Alexa app discovers my other items I.E. Tap ADD GROUP and Select a common name or input your own group name, then tap NEXT . Then set up Amazon Smart Plug again. And if I try to tell my echo to turn it on it says "sorry the lamp is not responding" I have tried this entire process several times with the same outcome. We're going to show you the steps for setting up a WeMo device and connecting it to Alexa. Click Edit Name and type in the name you want to use. Echo show detects wyze cam but wont show on display [Updated 02-13-20] Data leak 12-26-2019. The Ambient is reader-powered. There's a few things you can do here to make your smart life easier. Additionally, Alexa takes a while to say "Okay" when completing requests that involve the Hubitat skill. The Alexa app discovers my other items I.E. With Alexa pulling in multiple devices and scenes from a multitude of apps and skills - often using room and device names that are exactly that same - it's very easy to confuse your digital assistant and create problems for your smart home voice commands. Please test if it works normally with voice commands. 2) Tap the Echo & Alexa icon at the top. I set 2 up in my home this week to use with lights, and I am loving them. Alexa Connnection Issues. IMPORTANT: This article applies only to specific products and/or operating systems. Move it … Facebook; Twitter; LinkedIn; Was this article helpful? Restart your Alexa device and your smart home device. The … To rename a device, open the Alexa app, go to Devices in the bottom right corner, then All Devices. 5. in the top right. The device itself will be factory reset. Tap on the three lines in the upper left-hand corner 3. setting to off, rather than clicking that trash can icon. None of my Zigbee devices are responding. 100% Upvoted. Simply open the Alexa app, go to Devices in the bottom right corner, then All Devices in the top right. Energy Monitoring. Tap on Skills & Games. Just use the exact same method described above, but on step. Factory reset using the Alexa app. Can't control bulbs [Updated 02-13-20] Data leak 12-26-2019 . Give a voice prompt to Alexa by saying, “Alexa, discover my devices.” Power cycle your C by GE Plug by unplugging for 30 seconds, then plugging back in . Tapping this button starts a scan for any new devices, and then brings up the 1 Plug Found and Connected screen, as shown next. 5) Confirm you want to reset. We're going to show you the steps for setting up a WeMo device and connecting it to Alexa. See if restarting your Echo solves the problem of Alexa not responding. If you have not already done so, complete the setup procedure in the Smart Life app and make sure that everything is working well. 9 comments. Away Mode. Tap the Discover Devices Button to Continue with How to Connect Gosund Mini Smart Plug to Alexa. You can find the code in the quick start guide included in the box (that’s why I told you to keep the packaging!). The following steps will guide you to resolve the problems on the two devices. Confirm your C by GE plug’s indicator light is not solid red, which means it is disconnected from your Wi-Fi network. To get started, make sure your Tapo device is set up and online. Alexa skill is unresponsive. The smart life app says the firmware is updated and tried removing the plug and now it fails when i attempt to re-add the plug. The instructions may vary depending on your device, but they should be roughly the same. hide. Make sure your Amazon Alexa™ enabled device is supported for your TV in your … Schedule the Smart Plug to automatically power electronics on and off. Confirm your C by GE Plug is connected to the C by GE app. When I go to the phone app it says something like “Waiting on Wyze” instead. button that is in the pop-up, to confirm. save. To restart, unplug and plug back in the device. Confirm you’ve enabled the C by GE skill in the Alexa app. It is recommended that you switch your phone's network to 4G and enter the device's app (non-Alexa app) to view the device's status. Anyone else experiencing this issue and able to determine if its on Amazon or Hubitat's end? Reveal ® Is A Trademark of Consumer Lighting (U.s.) Llc. 3 out of 19 found this helpful. Check if you have the Wyze Skill enabled on Amazon. 4) Scroll down to Factory Reset and tap it. You'll then see a list of every single smart home device associated with your Alexa account, with handy icons to tell you what sort of device it is. 1. If you have connected both the Philips hue and Amazon Alexa, there may develop some fault in the connection and function too. 3. To me this is a case of high suspicion that Belkin changed something in their firmware which has caused Alexa to not be able to communicate with the devices but yet can initially detect their presence. Related articles. Tap on the three lines in the upper left-hand corner 3. Through the Alexa smart home app, it's actually a bit of a time-consuming chore to remove devices; albeit an easy task. When you do this, the device remains in your list of connected tech - down the bottom and greyed out. Alexa Devices no longer linked to Wyze Skill. If your C by GE Plug is not displaying in the Alexa app, disable the C by GE skill, then enable it again. You can select the device types and view what devices are discovered by Alexa. WeMo Mini Smart Plug was $34.99, now $26.08 @ Amazon. 1) Go to Devices. If your C by GE Plug is not displaying in the Alexa app, disable the C by GE skill, then enable it again. Then, re-enable your smart home device again. Lighting Products (HD, Grow, LED+ and Vintage), Unable to discover the Plug in the C by GE App during setup, Unable to Connect the Plug to my Home Wi-Fi Network during setup, Plug Not Responding to Alexa App or Voice Commands, Plug Not Responding to Google Home App or Voice Commands, Lights Not Responding to Alexa App or Voice Commands. I have set up the bridge and paired it with my Alexa app. Harmony hub, Ring and Yamaha Multicast. You'll see a pop-up and you just have to confirm you really want to delete it. Is the Wyze down or just not responding to my requests? Site powered by Upfeat Inc. after you give a basic smart home voice command, then this is the guide for you - it's super simple to delete devices from Alexa. On our 10-Minute Webinar, we dug into top tips for finding and fixing Unresponsive Devices. If it’s disconnected from Wi-Fi. If you can control the outlet using the Alexa app, you should also be able to control it via voice, with Alexa. Check Applicable Products and Categories for details. Make sure the Alexa-enabled device is in Wi-Fi range. 1. Press and hold the button on the plug. WeMo's smart plug is … This should prompt an update. Wait, here are the Best Solutions For The Trouble Alexa is Unresponsive.Soon, your Alexa will respond to you. 1. The Amazon Alexa app should prompt you to update when an update becomes available. Reset your Amazon Smart Plug: press and hold the button on the side of the device for 12 seconds. Once added, you can use simple voice commands to control Tapo smart plug and smart bulb, or stream your Tapo camera videos to Amazon Echo Show or Fire TV. Tap on the three lines in the upper left-hand corner. This guide will show you how to add your Tapo device to the Amazon Alexa. As of the writing of this post, the plug has over 3,800 reviews and 4.5 stars on Amazon, so I’m not alone.. Best uses for the Smart plug 2. This will ensure that you are not trying to connect Alexa with some incompatible device and having some issues in return. Devices & Integrations. Your Amazon Smart Plug should also automatically update over Wi-Fi when updates are released, but if it doesn’t, unplug the device from the outlet for about 15 seconds and then plug it back in. Tap the back arrow and you're all done. This thread is archived. Unresponsive Devices can cause a lot of unnecessary traffic on an Operational Technology network, but it can be difficult to pinpoint exactly what’s causing the problem. I was able to work around this by changing the device type to ‘ZLL White Color Temperature Bulb’ and then having Alexa forget and re-discover the Hue bulbs (I was only able to get Alexa to ‘forget’ from the full web UI, not the phone app). Third-party smart plugs: Unplug and wait 10 seconds. How to Connect a Smart Plug to your Alexa. Alexa app says “Device is unresponsive” Question. Tap on Disable. Set up the Wyze Skill again; 1. Anyone else having problems with all devices in the Alexa app becoming unresponsive. Amazon Smart Plug: To restart, unplug and plug back in the device. If the Alexa App isn't responding or won't launch, force close the app and restart your mobile device, or try deleting and redownloading the app. Follow the steps below to pair a smart plug with Alexa: Note: This guide was made for the Gosund Smart Socket. You'll then see a list of all the devices associated with your account. 7. Set up the Wyze Skill again; 1. Tap the back arrow and you're all done. 1 Smart Plug Up until the evening of 12/13/16 they were working fine with Alexa and with the Kasa app on my phone. Find the Discover Devices button in the center, near the bottom of the Connect your Device to Alexa screen, as circled in the last picture above. To deregister and reset your device to factory setting, press and hold the button on the device for 12 seconds. Let’s take a look at what you need to do to get Alexa to control the device: First, you need an Alexa-enabled device, such as the Echo . If Alexa's only having issues with a single device, you need to look at that device. Give a voice prompt to Alexa by saying, “Alexa, discover my devices.” Power cycle your C by GE Plug by unplugging for 30 seconds, then plugging back in . Disable and re-enable the skill for your smart home device in the Alexa app. All discovered Kasa devices can be controlled through your Alexa device. Disconnect your smart home device using the Disable option for your device in the Alexa app. The Amazon Alexa-enabled device responds with “device is not found” and will not operate the TV. Sometimes you need to reboot the Smart Device itself. Then hold the reset button and plug the device into your outlet. ", because you don't only have kitchen lights, but also smart heating, smart speakers or more. Make sure that your Alexa device and your Amazon Smart Plug are connected to the same Wi-Fi network. 6. 4. Please test if it works normally with voice commands. While holding the button, plug into an outlet. Check that your Alexa device and the Alexa app have the latest software version. Related articles. 3. 4. I tried disabling and deleting all devices. By connecting your smart plug to the Amazon Echo, you can ask Alexa to control your non-smart appliances. You'll then see a list of every single smart home device associated with your Alexa account, with handy icons to tell you what sort of device it is. Restart the Alexa-enabled device. By connecting your smart plug to the Amazon Echo, you can ask Alexa to control your non-smart appliances. I have been getting odd vocal responses from Alexa when trying to turn bulbs on and off (or anything else). The devices still respond to voice commands. or "Please try again using 'percent' for brightness or 'degrees' for temperature" after you give a basic smart home voice command, then this is the guide for you - it's super simple to delete devices from Alexa. Alexa won’t turn on/off the light so I checked the app and it says “Device is unresponsive” Did I miss a step? 2. Tap on Your Skills. If reset was successful, the bulb blinks. Simply click Forget and click the blue Forget button that is in the pop-up, to confirm. Wyze bulb losing connection. Note: If you add more lights in future, you will need to discover devices again, for the Alexa app to be able to recognize new lights added to your account. Here's how. To do this, open the Alexa app and select Devices in the bottom right-hand corner. Tap on Wyze and then Disable Skill. Download and install any software updates available for your devices. In the Alexa app, tap Devices in the bottom navigation bar > + icon on upper right > Add Device > Plug (under the All Devices section) > Amazon; You’ll land on a tab requesting the 2D bar code. Tap on the three lines in the upper left-hand corner. It works fine in the insignia connect app and will turn on and off, and the alexa skill finds it every time. Through the Alexa smart home app, it's actually a bit of a time-consuming chore to remove devices; albeit an easy task. report. The smart home tech linked to your Amazon Alexa app can all get a bit messy and, as a result, you might find that your Echo-powered smart home starts to fall apart a bit. Turn off the bulb. Tap on Skills & Games. Your Devices will now appear in the Alexa app. Those devices rely on an app on a server in China to control them and they try very hard to stay connected - bombarding your router with heartbeat requests every 10 seconds or so. There are occasions where you might not necessarily want to remove devices from your Alexa setup, rather stop your digital assistant trying to control them. Just got my first smart light which works with Phillips Hue. Click Edit Name and type in the name you want to use. 3. 2. Conor Allison. Google Play and the Google Play logo are trademarks of Google Inc. Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. save. You need to unplug them and wait for ten seconds. Check that your device is within 30 ft (9 m) of your Amazon Smart Plug. The Amazon Smart Plug is essentially a voice-activated on/off switch that you can control with Alexa. Amazon Smart Plug Deregister and Reset I first become aware of it when asking Alexa … report. If you're sick and tired of hearing Alexa say, "A few things share that name, which one did you want?" To delete a device - if you're certain you don't want it any longer - simply select it and then tap the Settings icon, top right. Next, to group them for room by room voice control, tap GROUPS . Alexa is Unresponsive. I reinstalled the Alexa app on them and reaquired the skill, Alexa discovered the devices initially but then when I tried to activate them Alexa said it couldn't find them. Analyze a device’s real-time and historical power consumption. 4. How to Connect a Smart Plug to your Alexa. Tap the trash can icon in the top right hand corner. Echo Show -need to enable skill. You can say "Alexa, scan for devices" and the Amazon Echo will look for your Wemo devices. The Ge Monogram And C By Ge are Trademarks of General Electric Company Used Under License. Just use the exact same method described above, but on step 4 just toggle the Enable setting to off, rather than clicking that trash can icon. Please try disabling the skill and re-enabling it”. Move it closer to the router and see if this solves the problem. The Alexa device will say something like “Something went wrong. Disconnect your smart home device using the Disable option for your device in the Alexa app. 100% Upvoted. Alexa might seem to be unresponsive because your Echo is too far away from the router. This thread is archived. However, there is a quicker way, if you want to delete a lot of devices in one go by using the Alexa web interface on your PC or Mac, at alexa.amazon.com. For plugs with lights, release the button once you see the LED light up. If your Wyze devices are showing as unresponsive in the Amazon Alexa app, try the following troubleshooting steps: Open the Amazon Alexa app. Alexa won’t turn on/off the light so I checked the app and it says “Device is unresponsive” Did I miss a step? Many duplication issues arise from Alexa not knowing exactly what device you want to control when you ask a specific voice command. The web interface method is much, much quicker than deleting devices using the Alexa app. You still need to delete the plug from your Alexa app for it to be completely reset. I'm trying to troubleshoot an issue with the latest Alexa App on IOS (2.2.235542.0) that randomly shows my Hubitat devices with the message "Server is unresponsive". Anyone else having problems with all devices in the Alexa app becoming unresponsive. Check that your device is within 30 ft (9 m) of your Amazon Smart Plug. Wyze Sense sensors now live on Alexa [Updated 02-13-20] Data leak 12-26-2019. Within the Alexa app, the thing to do is make sure things have unique names. Press and hold the button on the plug. Is your Alexa Not Working? Re-link Wyze to Alexa. You might find old devices lingering in the list from an old skill you used in the past and, often, just clearing up this list will get rid of some command confusion. 3) Choose the speaker you want to factory reset. Simply click. WeMo Mini Smart Plug was $34.99, now $26.08 @ Amazon. Make sure that your Alexa device and your Amazon Smart Plug are connected to the same Wi-Fi network. For example, you might ask for the lights to be turned on in the kitchen, but have Alexa reply, "A few things share that name, which one did you want? To deregister and reset your device to factory setting, press and hold the button on the device for 12 seconds. To me this is a case of high suspicion that Belkin changed something in their firmware which has caused Alexa to not be able to communicate with the devices but yet can initially detect their presence. Facebook; Twitter; LinkedIn; Was this article helpful? I have an insignia plug that worked fine before. Download and install any software updates available for your devices. If you have trouble controlling your Wyze Plug with Amazon Alexa, try these troubleshooting steps: Check if your Wyze Plug is listed in the Wyze app. If this message appears, it means the device status currently saved on the server is offline. Maybe something is cause a major delay on your network and Alexa cannot get the status before timing out and giving the response (sorry the device is not responding). A simple restart often solves a host of mysterious tech problems. Mark as New; Bookmark; Subscribe; Subscribe to RSS Feed; Permalink; Print; Email to a Friend; Report Inappropriate Content ‎05-10-2018 02:10 PM. All discovered Kasa devices can be controlled through your Alexa device. Tap on your Echo device, select Bluetooth and Clear all paired devices. Turn on the bulb for 3-5 seconds and then off for 3-5 seconds. 1. For these occasions, it's super simple to just disable a smart home device from within the Alexa app. Return to top. Amazon Alexa and Philips hue not connecting. Repeat this multiple times and turn it on again. 9 comments. That's it, all done. alexa always finds the plug, but it says unresponsive and will not turn the plug on or off. Find the device you want to give a new name to and tap on it, then tap the Settings cog. Give a voice prompt to Alexa by saying, “Alexa, discover my devices.”, Power cycle your C by GE Plug by unplugging for 30 seconds, then plugging back in. Device is unresponsive - Alexa. If your C by GE Plug is not responding to Alexa voice commands or the Alexa app, here are some common solutions: Consumer Lighting (U.s.) Llc. Harmony hub, Ring and Yamaha Multicast. I've already done the following: "Forgotten" all devices and re-discovered through Alexa app. If your C by GE Plug is not displaying in the Alexa app, disable the C by GE skill, then enable it again. Third-party smart plugs: Unplug and wait 10 seconds. Restart Discovery. Power cycle your C by GE devices: Bluetooth or Direct Connect Light Bulb/Strip = turn off at the power source for 30 seconds, then turn back on; Smart Plug = unplug for 30 seconds, then plug back in Thanks, Glenn The first and foremost thing that you need to do if your Alexa device is being unresponsive is that you will need to check if it is compatible with the smart home hub that you are using. Check the Wi-Fi connection. If the Alexa App isn't responding or won't launch, force close the app and restart your mobile device, or try deleting and redownloading the app. 3 out of 19 found this helpful. Sign in using the Amazon account you use for Alexa. Applicable Products and Categories of This Article. Dear user, we are sorry for your inconvenience. Make sure things are labelled 'light', 'heating' and so on. Here we take Tapo camera as an example. @conorallison95 Tuesday. You can re-enable them at any time. 3. Open the Amazon Alexa app. You can also select your smart plug from the Devices menu inside the Amazon Alexa … Then re-run device discovery, and see if you've regained your ability to control the plug through the Alexa app. Devices & Integrations. Unresponsive Devices could be caused by a misconfiguration, a physical issue, or a combination of the two. When the message comes up you can not see the current state of the device. Start by checking out the device's status in its own app, and then move on to re-pairing it with Alexa. Smart Plugs . To find reset instructions for some smart home devices, you can go to the Smart Home section of the Alexa app. If that doesn't help, it's time to open your apps. Open the Alexa app and hit Settings. I can use the app and the button on the plugs to control them but alexa either says the device is unresponsive or she says "ok" but the device does not respond. Before you start . 2. Check if you have the Wyze Skill enabled on Amazon. Wemo Mini Smart Plug, F7C063; Wemo WiFi Smart Dimmer, F7C059; Wemo Insight Smart Plug, F7C029 ; Wemo WiFi Smart Plug, WSP080 Enabling the Wemo Skill in the Amazon Alexa app The first part of linking your Amazon Alexa app with Wemo is to enable the Wemo Skill in the Amazon Alexa app. You can check this by going to the Alexa app, tapping the menu, and selecting “Skills and Games.” Then select “Your Skills.” If C by GE is not listed, enable the skill. Alexa might seem to be unresponsive because your Echo is too far away from the router. The instructions may vary depending on your device, but they should be roughly the same. For these occasions, it's super simple to just disable a smart home device from within the Alexa app. Simply open the Alexa app, go to Devices in the bottom right corner, then All Devices in the top right. Just got my first smart light which works with Phillips Hue. Learn more. Disabling the skill the previously detected devices are always visible in the alexa app, they are not reachable but there are, maybe the problem is in the amazon devices management, amazon's customer service answered me that the skill problem should resolve the owner of the skill itself. Everything you need to know about the Amazon Alexa Smart Plug. You can take the help of our trusted Alexa … If your Wyze devices are showing as unresponsive in the Amazon Alexa app, try the following troubleshooting steps: Open the Amazon Alexa app. It’s all back now; the ISY functionality and my portal account is active. You can reset your Echo device using the Alexa app on your iOS or Android smartphone. 2. 2. Click Smart Home in the side menu and then click on Devices. If you click through using links on the site, we may earn an affiliate commission. 3. Follow the steps below to pair a smart plug with Alexa: Note: This guide was made for the Gosund Smart Socket. Alexa app says “Device is unresponsive” Question. Find the device you want to give a new name to and tap on it, then tap the Settings cog.

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