The gas pressure of Liquid Propane should be 8-10 inches of water column and the gas pressure of Natural Gas should be 4-6 inches of water column. Purchased condensation vent and Eccotemp provided new motherboard. If you have a gas tank, you could also have run out of gas or it could be extremely low. In case of dry heating, the unit’s electricity will be cut off and it will display an E4 error code. Dry-heating thermal cut-off. The gas pressure of Liquid Propane should be 11 inches of water column and the gas pressure of Natural Gas should be 8 inches of water column. Eccotemp Product Advantage: Eccotemp iE heating elements are made from a single piece of cast aluminum; so there will never be water leakage, non electric leakage in the heating chamber. The code E2 will flash when the thermistor of your heat press has shortened. Please email technical support at support@eccotemp.com and we will be happy to help you place any orders for replacement parts. As always, customer service means the most to us, and we are happy to help! The code E1 will flash when the thermistor of your heat press is open. water level not reached within 15mins, water pressure/drain val I installed the new unit on 7/24/2018, the new unit worked flawlessly until the first week of January 2019. Check your gas pressure: You meet all the specifications above? Tips for better search results. The reason an EL22/22i can overheat is because the temperature is set too high, the water flow is too low, or a combination of the two factors. Contact a gas company to have your gas lines inspected and gas pressure measured. Manuals and User Guides for Eccotemp iE-27. FVI-12 LP/NG Whole Home Tankless Water Heater, Manual del calentador de agua sin tanque para toda la casa Eccotemp FVI-12 LP / NG * español, Eccotemp FVI-12 LP/NG Whole Home Tankless Water Heater Manual *English, E3 Error Code on my Whole Home Unit: FVI12-LP/NG, Ticket Example: FVI12-LP/NG Water Pressure Adjustment, Ticket Example: FVI-12 Intermittent Temperature Reading, Ticket Example: FVI-12 shuts down when I mix hot and cold. Installed, unit worse than ever. NOTE 1PSI is equivalent to 27 inches of water column. E3 Check amount of gas going to unit. You can view our comprehensive troubleshooting guide for your Eccotemp FVI-12 Tankless Water Heater using the link below: https://eccotemp.zendesk.com/entries/21643167-troubleshooting-eccotemp-fvi12-tankless-water-heaters. These things help us determine warranty claims and help us save you money. What are the part numbers for the BW Ultra monitor? First, if you have been running your water heater at excessive temperatures then you may have permanently damaged your over temperature sensor. Blockage of exhaust If this is a recent install, ensure your gas valve on your supply line is open and that there are no obstructions in the gas line. Excessive gas supply: Check your gas pressure. Good shape. Eccotemp Luxé 1.85 GPM 52K BTU Outdoor Portable Tankless Water Heater with LED Display $269.00 $199.00 Millions already trust Eccotemp for all their hot water needs On some occasions extremely rare however possible the solenoid can get stuck when brand new. Important items to verify before moving forward. If your exhaust venting is blocked, exhaust can build up within the burner box and alter the fuel to oxygen ratio, smothering the flame. An E3 error code appears when there is a failure to ignite the burners, and this is usually the result of: 1. 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