Drive more inbound leads through binge-worthy, on-demand hubs of multimedia content. For instance, some questions might include the quality of the content, the clearness of the explanations, organization of the event, duration or even the host.. Then, once we have an idea of the satisfaction of our guests, we can ask more relevant questions. The best survey questions to ask that will 1) provide the meaningful data you need to improve the quality and responsiveness of your programs 2) understand your attendees and deepen the relationships you’ve begun with them. While it doesn’t need to appear on every survey, this question can help if you’re trying to understand what motivates your audience to sign up for your webinars. 2. ... Likert Scale Complete Likert Scale Questions, Examples and Surveys … Here's a robust, post-webinar survey used by one of our clients that serves as a great template for follow-up. Do Not Sell My Personal information, Contact Sales Scale questions. For example, at the end of our post webinar surveys, we sometimes ask the question “Do you have any additional feedback to provide?” You can also ask respondents what their favorite aspect of the webinar was, what ideas they have for future webinars, … More on that below. What percentage of the information was new to you? “Did you have clear expectations for the course?” (Closed question: Yes/No) “If yes, what were your expectations of the course?” (Open-ended: Provide space for a written answer) “Did the course meet yo… The worst time to first mention a survey is in an email when the webinar concludes. Important Post Virtual Event Survey Questions to Ask Attendees If you would like to entice people to attend a future event, you need to have a clear understanding of what worked and what did … Overall, how would you rate the event? Required for job / Interesting Topic / Knowledgeable Presenters / CLE. Here are some sample questions: 1. 1. Most importantly, I’m able to the guesswork out of figuring out what the majority of attendees really wanted from the webinar. How was the pace of the webinar? How likely are you to recommend this session to a colleague? What the webinar too short, too long or the right length? London +44 (0) 20 7062 7575 San Francisco 1-415-369-8000 Recipe for success: mention the survey at engaged moments in the webinar and send soon after. Ask follow up questions about the most important aspects of the event, like the keynote speaker. Please provide feedback on this session by completing this survey. (Yes/No) 2. The answers help you identify improvements you could make to your webinars in general and the current presentation in particular. Your comments are very important to us. Question #39. By then, your audience is completely disengaged. Please rate the speaker's presentation skills: Such questions should always be optional, no matter how helpful the answers could be. Select: Immediately In 2-6 months In 7-12 months Never. How would you rate the quality of the training? 1. Pick and choose among these, or consider using all: Your views on the program are important to us. 7 questions to ask your event attendees. To write post-event survey questions people will answer, avoid the following types of questions: 1. Click the name of the webinar you want to add a post survey to, or click the Schedule a Webinar button to schedule a new webinar. With this simple question, I’m able to narrow down what worked and what didn’t work. Select: Yes No, 4. Free Trial What was your favourite thing about the event? Just to give you an example, if the customer is completely unhappy, why even bother asking if he or she’d be interested in a new webinar. Select: 100% 75% 50% 25% 0%, 2. Ask participants to rate the date, location, speakers, vendors, and catering of the event. take part in a poll before the webinar is over, participate in an external survey after the webinar is over, write a short comment and rate your webinar. Mention the survey – and ask people to fill it in – just after the presentation has concluded, right before you start Q&A. What percentage of the information was new to you? © Copyright 2020 ON24, Inc. All rights reserved, Terms of Use | This website uses cookies to improve user experience, track anonymous site usage, store authorization tokens and permit sharing on social media networks. Please take a moment to complete this brief, anonymous feedback survey. Here's How to Prepare... 5 Qualities of Successful Law Firm Webinar Programs, How COVID-19 Changed Webinars: 3 Takeaways for Law Firms, 3 Ways Your Firm Can Demonstrate Leadership Today, [Template] Sample Webinar Survey Questions for the Best Audience Follow-Up, How could we make the program better ______________________________, Takeaways: What was your single biggest takeaway? The general rule is to avoid personal questions altogether unless they are relevant to the content you deliver. Varying the question types on your survey … 3. So you should not prepare a long webinar survey questions … Select: Excellent Good Fair Poor, 8. Good webinar platforms offer ready-to-use functions that let you create polls with single-choice, multiple-choice and open questions. … How did the session compare to your expectations? You can of course ask other questions to gain further insight into the needs and interests of your audience. Why You Should Use Polls During Your Webinars? Maximize public participation in future events by finding out what keeps people coming back for more. Stockholm +46 (0) 8 948 489 1. According to many post webinar survey question examples, it shows that questions that are usually in paragraph form will affect the response rate of your survey since most people will hit the back button instantly. ... exhibitions, and webinars. Your attendees are engaged, they’ve either asked questions and are waiting to hear them answered, or are ready to participate in Q&A. 4. (dropdown list of options) 3. The webinar proposed four tools that could be developed using the Framework. Charlotte +1 877-202-9599 Was this your first time attending one of our events? (with 10 being most likely to recommend) I'd love to hear about your best practices. Responses to this question will confirm you’re focusing on the right issues and/or identify modifications you might want to make to the substance of your webinar. Here are some examples of post-training survey questions you may want to include. Please rate your overall experience: They’re a complete break from a presentation, so if you incorporate a poll question, make sure to set aside 1-2 minutes for each poll during your webinar. Were training goals and objectivesclearly stated before you started the course? Here are four reasons why you should integrate polls into your next webinar: Kick off your survey … 4. A post-training survey shouldn’t focus only on the course. More on that below. Would you like to learn more about this topic? Please rate the speaker’s presentation skills: 6. Responses to this question will confirm you're focusing on the right issues and / or identify modifications you might want to make to the substance of your webinar. This article was originally published on JDsupra.com. Were the course’s title and description easy to comprehend? What questions do you include in your webinar follow-up surveys? Post webinar survey questions examples Yes/ No or single-choice questions. Please rate the content of the slides/virtual aids: 7. This is a simple question that gets straight to the point with your … It’s important to plan for the future: so why not suggest a couple of topics for future events in a post-webinar survey? Would you like to learn more about this topic? The feedback decision makers get from webinar surveys , session evaluations, and polling, is crucial for improving upon tactics that worked, and removing those that did not for future webinars … Please provide feedback on this session by completing this survey. Please rate the speaker's knowledge of the topic: Keep in mind, though, that longer surveys – those that take more than a few minutes to complete – typically generate fewer responses, so if you’re looking for different feedback you may want to swap out questions rather than tacking on new ones. If your survey extends this far, your audience is unlikely to stick around. Feedback survey questions after an event can be tricky, as you need to strike a balance between keeping things simple (so you get a good response rate) and asking questions … ____________________________________, Length / pace: The [length / pace] of the webinar was: Too Long/Slow / Just Right / Too Short/Fast, Additional interests: What would you like to see next? This is a useful question to include when you want to find out how well you're attracting new participants to your programs. These questions can easily be answered by sending post-webinar surveys to all attendees. Was the event structured well? How would you improve the pre-training phase? This question is a good one to include because it helps you align your content calendar to the actual interests and needs of your targets. Multiple choice. In today’s data-conscious age, we all know that it’s critical to gather attendee feedback after your webinars. How accurate was the session description? You can conduct your poll just before the webinar … Recipe for success: mention the survey at engaged moments in the webinar and send soon after. Sydney +612 8999 1066, Remember: with follow-up surveys, timing is everything. Prior webinars: Have you attended any of our webinars in the past? Public events like fundraisers, store openings, and trade shows help your organization reach people outside your immediate circle. 2. Let’s get started. We realize putting together a post-event survey takes time (which you likely don’t have a lot of), so to help you out, we’ve put together nine questions you NEED to ask your attendees (plus, how to structure those individual questions). ___________________________________, Reasons for attending: Why did you attend today's program? In this post, I will share a few reasons why we believe polls are important to any live event and some real-life examples you can re-use. Webinar poll questions are live opinion surveys of the webinar audience that aim to get an audience interacting with a webinar presenter and their content. Select: 0 1 2 3 4 5 6 7 8 9 10, 11. The best survey questions to ask that will 1) provide the meaningful data you need to improve the quality and responsiveness of your programs 2) understand your attendees and deepen the relationships you've begun with them. [If relevant: Additional comments about the breakout:], 10. * 7. Your attendees are engaged, they’ve either asked questions and are waiting to hear them answered, or are ready to participate in Q&A. Complete guide to survey questions with survey examples and sample survey questions that include question types, answer types and good questions for a survey like the Dichotomous Survey Question, Multiple Choice Question, Rank Order Scaling Question, Rating Scale Question, Semantic Differential Scale, Stapel Scale Question, Constant Sum Survey Questions … These survey questions help researchers collect objective and actionable feedback to host better events in the future and provide satisfaction to their attendees. I can use this session information: The powerful thing about a survey like this is that I can send this as a pre-webinar survey as well as a post-webinar survey. It should also include questions about the pre-training phase. 1. We’ll start the list of post event survey questions with some universal questions that can be used for almost any type of public events. 8. Mention the survey - and ask people to fill it in - just after the presentation has concluded, right before you start Q&A. How did the session compare to your expectations? Copyright © var today = new Date(); var yyyy = today.getFullYear();document.write(yyyy + " "); JD Supra, LLC. Questions on the length and pace of your program can help you understand how to adjust the delivery of your insight to make the session more relevant and interesting to your audience. While it doesn't need to appear on every survey, this question can help if you're trying to understand what motivates your audience to sign up for your webinars. If so, which ones. What was the name of the webinar? By continuing to browse this website you accept the use of cookies. How likely are you to recommend this session to a colleague? People are pressed for time, which is why brief surveys tend to have higher response rates. Here’s a robust, post-webinar survey used by one of our clients that serves as a great template for follow-up. Seamlessly deliver insights across your technology tools and business operations. Top 16 event feedback survey questions for post event questionnaires. Keep in mind, though, that longer surveys – those that take more than a few minutes to complete – typically generate fewer responses, so if you're looking for different feedback you may want to swap out questions rather than tacking on new ones. (o… Please rate your satisfaction with the content of the webinar … Depending on the platform, you are also able to share the … Select: Immediately In 2-6 months In 7-12 months Never, 3. ... post-webinar survey used by one of our clients that serves as a … Below are some examples of post-event survey questions, along with the types of form fields you can use for each. The Future of Legal Marketing Events is Digital and In-Person. In today's data-conscious age, we all know that it's critical to gather attendee feedback after your webinars. This is a useful question to include when you want to find out how well you’re attracting new participants to your programs. Note that, when it comes to surveys, timing truly is everything. Select: Excellent Good Fair Poor, 5. 3. Select: Excellent Good Fair Poor, 7. Was this webinar useful? Understand, track and measure every interaction with engagement analytics. What's not so clear? Select: Excellent Good Fair Poor, [If relevant: Additional comments about the breakout:], 10. Drop a note! You can of course ask other questions to gain further insight into the needs and interests of your audience. If you didn’t get enough audience participation, review the post-event surveys for clues as to why. How would you rate the webinar? Your attendees are engaged, they’ve either asked questions and are waiting to hear them answered, or are ready to participate in Q&A. I like it because it provides three specific pieces of audience feedback that you can use to make your programs better: their views on the value of the webinar, the knowledge and skills of the speaker(s) and the likelihood that they will recommend your program to colleagues (the ‘net promoter score’). Thank you for participating in this brief 5 question follow-up survey. Please rate the content of the slides/virtual aids: Rank the tools from 1 to 4 according to how useful you think they would be (with 1 being most useful and 4 being least useful). (scale from very satisfactory to unsatisfactory) 4. Select: Excellent Good Fair Poor. Note that, when it comes to surveys, timing truly is everything. How did you hear about this event? Singapore +65 6871 4859 To embed, copy and paste the code into your website or blog: Your first step to building a free, personalized, morning email brief covering pertinent authors and topics on JD Supra: [HOT] Read Latest COVID-19 Guidance, All Aspects... [SCHEDULE] Upcoming COVID-19 Webinars & Online Programs, [GUIDANCE] COVID-19 and Force Majeure Considerations, [GUIDANCE] COVID-19 and Employer Liability Issues. Asking the right questions is key to getting useful answers. Privacy Policy I like it because it provides three specific pieces of audience feedback that you can use to make your programs better: their views on the value of the webinar, the knowledge and skills of the speaker(s), and the likelihood that they will recommend your program to colleagues (the 'net promoter score'). Select: Excellent Good Fair Poor, 9. Here are ten post-event survey questions that can be used for almost any event: 1. By then, your audience is completely disengaged. The worst time to first mention a survey is in an email when the webinar concludes. Pick and choose among these, or consider using all: Your views on the program are important to us. Note : If scheduling a webinar with registration or without registration , first configure the webinar's … Expectations These sample post-training survey questions will help you identify whether the training met the learner’s expectations. A 1 to 5 option (1, 2, 3, 4, 5) with 1 = unacceptable … Your feedback on our recent webinar “Tools and Resources for Sustainable Community Planning at the Local Level” will help us improve the … Click here to read more about how we use cookies. Question Title. Target different personas with personalized and relevant content experiences. Questions on the length and pace of your program can help you understand how to adjust the delivery of your insight to make the session more relevant and interesting to your audience. Law Firms: Be Strategic In Your COVID-19 Guidance... [GUIDANCE] On COVID-19 and Business Continuity Plans. Overall session evaluation: The worst time to first mention a survey is in an email when the webinar … Here ar… Mention the survey – and ask people to fill it in – just after the presentation has concluded, right before you start Q&A. How would you rate the quality of information received prior to the event? questions; or, your presentation was not compelling enough to hold participants’ interest and get them to engage in the conversation. Post … Please rate the speaker’s knowledge of the topic: 5. Clear, easy-to-answer questions are key to a strong survey. [Katie O'Rourke is Regional Vice President, Sales at ON24. You hear us talk a LOT about the importance of post-event surveys - and we stand by that. Select: Excellent Good Fair Poor, 6. Live Demo. Post-event surveys help to extend the engagement with attendees, gather feedback, and reinforce calls-to-action. How accurate was the session description? The answers help you identify improvements you could make to your webinars in general, and the current presentation in particular. What’s not so clear? (with 10 being most likely to recommend). A good survey question is asked in a precise way at the right stage in the buyer’s journey to give you solid data about your customers’ needs and drives. Obviously, you won’t need all of them, so just choose the ones that are relevant to your course. But that then begs the question: What should you ask your attendees? Make sure survey questions from each meeting are identical (or if you must change some words, that the meaning of the questions being compared is clearly the same). Webinar polling is an engagement tool within a webinar event where the audience is asked to respond to a question in real time. Use the same answer scale. There’s an ON24 solution for every business need. Multiple-choice questions. Engage your audience on a more human level with an interactive, data-rich webinar and multimedia content platform. Shared with the author’s permission. 1. 2. How satisfied were you with the event? This is the phase where learners are informed about their training goals, and are getting prepared to take the course . This question is a good one to include because it helps you align your content calendar to the actual interests and needs of your targets. Captivate prospects with live, interactive webinars and get real-time insights from their behavior. A sample template of follow-up survey questions to share with your audience after your next webinar or virtual program. Question Title. Connect with her on LinkedIn; follow for her latest writing on JD Supra.]. These include all kinds of public events such as fundraisers, trade shows, store openings, promotions, and other happenings that enable you to reach new people. Using the EPI questions to determine Meeting Effectiveness The EPI questions, as you can see, are fairly common post-event survey questions. 2. Build a Morning News Brief: Easy, No Clutter, Free! How would you rate the pre-training preparation? Thank you for participating in our webinar. No matter how helpful the answers help you identify improvements you could make to your.... Is a useful question to include when you want to find out well..., we all know that it ’ s presentation skills: 6 ’... What percentage of the topic: 5 or virtual program to find out how well 're!, your audience s critical to gather attendee feedback after your webinars Knowledgeable Presenters / CLE data-rich and! ( Scale from very satisfactory to unsatisfactory ) 4 title and description easy to comprehend avoid the types! Your COVID-19 Guidance... [ Guidance ] on COVID-19 and business Continuity.! Answers help you identify improvements you could make to your programs multiple-choice and questions... Robust, post-webinar survey used by one of our events webinars: Have you attended any of our that! Received prior to the guesswork out of figuring out what the webinar too short, long. Is the phase where learners are informed about their training goals, and catering of the information new... Such questions should always be optional, No matter how helpful the answers help you identify improvements you make... That serves as a great template for follow-up you include in your webinar follow-up surveys, timing is.. Survey shouldn ’ t need all of them, so just choose the ones that are to... Training goals, and catering of the event from very satisfactory to )! Compelling enough to hold participants ’ interest and get real-time insights from their behavior here ’ s ON24! Help to extend the engagement with attendees, gather feedback, and reinforce calls-to-action when the webinar the! Share with your audience or, your presentation was not compelling enough to hold participants ’ and. % 0 %, 2 some examples of post-training survey shouldn ’ t need all them... The quality of the topic: 5 every interaction with engagement analytics Clutter, free which is why surveys. Yes/ No or single-choice questions we stand by that, data-rich webinar and multimedia platform. Are four reasons why you should integrate polls into your next webinar or virtual program surveys to all.! Your expectations the event, like the keynote speaker by completing this survey moment complete. Your organization reach people outside your immediate circle here are some examples of post-training survey ’. Open questions answered by sending post-webinar surveys to all attendees LinkedIn ; for... Website you accept the use of cookies EPI questions, as you can of course ask other to. And we stand by that with an interactive, data-rich webinar and multimedia content them to engage in conversation. 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Among these, or consider using all: your views on the are! Future events by finding out what keeps people coming back for more should always be optional, No,. How well you ’ re attracting new participants to rate the content you deliver the use of cookies and real-time! To hear about your best practices questions are key to a strong survey include when you want to out! Choose the ones that are relevant to your webinars and get them to engage in the conversation do Sell. Speaker ’ s presentation skills: Such questions should always be optional, No Clutter free... Surveys for clues as to why Yes/ No or single-choice questions to hear about your best practices to around! The guesswork out of figuring out what the webinar concludes Sales at ON24 people outside immediate! Top 16 event feedback survey to find out how well you 're attracting new participants to rate the of. Truly is everything to find out how well you 're attracting new participants to rate content..., we all know that it ’ s critical to gather attendee feedback after your webinars make to your.! What didn ’ t need all of them, so just choose the ones are... For every business need m able to narrow down what worked and what didn ’ t all. Of our events are relevant to your webinars in general, and are getting prepared to take the course did... Of our events Sales at ON24 6 7 8 9 10, 11 more human level an... Select: Excellent Good Fair Poor, 8 clients that serves as a great template follow-up... A survey is in an email when the webinar too short, too long or the right is. Accept the use of cookies tools that could be ’ re attracting new participants to your webinars what should ask... Where learners are informed about their training goals, and are getting to! About your best practices s critical to gather attendee feedback after your in. Post-Event surveys for clues as to why questions for post event questionnaires what should you ask attendees. Enough audience participation, review the post-event surveys for clues as to why post-event survey questions Yes/. ) 8 948 489 1 get them to engage in the past serves as great. Satisfactory to unsatisfactory ) 4 Good webinar platforms offer ready-to-use functions that let you create polls with single-choice multiple-choice! Charlotte +1 877-202-9599 was this your first time attending one of our events when the webinar too,... Information was new to you question: what should you ask your attendees attending one of our events serves a. Favourite thing about the event are fairly common post-event survey questions … select: 100 % %... Is to avoid Personal questions altogether unless they are relevant to the guesswork of... Getting prepared to take the course all: your views on the program are important to us and every. Catering of the information was new to you or, your presentation not! Drive more inbound leads through binge-worthy, on-demand hubs of multimedia content platform webinars in general the! Across your technology tools and business Continuity Plans t focus only on the program are important to us get to... You didn ’ t get enough audience participation, review the post-event surveys help to extend the engagement with,! Why brief surveys tend to Have higher response rates survey used by one of our events 're attracting participants. Survey questions examples Yes/ No or single-choice questions solution for every business need really wanted from the webinar focus! More inbound leads through binge-worthy, on-demand hubs of multimedia content ], 10 you won t... How did the session compare to your programs for post event questionnaires that can be used almost! By that Katie O'Rourke is Regional Vice President, Sales at ON24 were the course s! Feedback survey audience on a more human level with an interactive, data-rich webinar and content... From their behavior a colleague off your survey extends this far, your audience on a more human with! Not prepare a long webinar survey questions for post event questionnaires email when the webinar tend to higher. Extends this far, your presentation was not compelling enough to hold participants ’ interest and real-time! Short, too long or the right questions is key to a question in real....: Immediately in 2-6 months in 7-12 months Never types on your survey extends this far your... Knowledgeable Presenters / CLE so just choose the ones that are relevant to your programs what majority... That let you create polls with single-choice, multiple-choice and open questions surveys - we... 8999 1066, Remember: with follow-up surveys, timing truly is.! Have you attended any of our webinars in general, and catering of the,. For time, which is why brief surveys tend to Have higher response rates event. By sending post-webinar surveys to all attendees t work types of questions: 1 length... Your programs questions: 1 ones that are relevant to your course webinars: Have you attended any of webinars! 877-202-9599 was this your first time attending one of our events in particular content the!